Hpskjet 5440 carriage stalled. I put the wrong black in and had to use pliers to remove it. Now the carriage moves only slightly to the left and makes a banging noise. can you help?

The printer may be faulty. I suggest you return it to the supplier to have it fixed or replaced under warranty. If you try to fix it yourself you may void your warranty.

hello sir

1. follow the steps below
2. Reconnect the power cord to the back of the product.
3. Press the Power button ( ) to turn on the product.
4. Open the carriage access door. The carriage might try to move into the access area. If so, allow it to move to that position

With the product turned on, disconnect the power cord from the back of the product.

Unplug the power cord from the power source or electrical outlet.

Check for any paper or objects that might be stopping the carriage. CAUTION: If the paper tears when you remove it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If pieces of paper remain in the product, more paper jams can occur.

Reach inside the product, and then manually move the carriage.

• If the carriage is stuck on the right side of the product , move the carriage to the left side of the product.
• If the carriage is stuck on the left side of the product , move the carriage to the right side of the product.
• If the carriage is stuck in the middle of the product , move the carriage to the right side of the product.

Remove any loose paper or obstructions found.

Make sure that the carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right.

Close the carriage access door.

Reconnect the power cord to the product and to the power source.

Reconnect the USB cable to the product.

Load plain paper in the tray.

Follow this procedure to install print cartridges in you printer.

1 Turn on the HP Officejet, and then lift open the print-carriage access door.





The print carriage moves into view.


2 After the carriage stops moving, push down on the top of the print
cartridge to release it, and then pull it toward you out of its slot.




3 Remove the new print cartridge from its packaging and, being careful to
touch only the black plastic, gently remove the tape by using the pink pull tab.




Caution! Do not touch the gold-colored contacts or ink nozzles.
Once you have removed the plastic tape, install the print cartridge
immediately to prevent the ink from drying in the nozzles.


4 Hold the black or photo print cartridge with the HP label on top. Slide the print cartridge at a slight angle up into the right side of the print carriage.
Press firmly until the print cartridge snaps into place.
Caution! Do not attempt to push the cartridge straight into the slot.
It must slide in at a upward slight angle.




5 Hold the tri-color print cartridge with the HP label on top. Slide the print
cartridge at a slight angle into the left side of the print carriage.
Press firmly until the print cartridge snaps into place.
Caution! Do not attempt to push the cartridge straight into the slot.
It must slide in at a slight upward angle.



Note: You must install both print cartridges in order for your HP Officejet to work.



6 Close the print-carriage access door.
“Press OK to print Align page” appears on the display.
7 Press OK.

Hi,
There are a few steps to follow to check the Printer.

Step one: Turn the All-in-One off and on again

1. Press the On button to turn the product off.
2. Press the On button again to turn the product on.

If the error message is not resolved, continue to the next step. Step two: Clear any paper jam Follow these instructions to clear a paper jam. CAUTION: All paper jams must be removed from the back of the product through the rear access door. Pulling the paper from the front of the product rotates the paper feed roller in the wrong direction and can damage the product.

1. Turn off the product and unplug the power cord.
2. Turn the product around to access the back of the product.
3. Open the rear access door:
   1. Locate the tab on the left side of the door and press it toward the right. The door will shift slightly to the right.
   2. As the door shifts to the right, pull the door out slightly to release.
   3. When the door is released, gently remove the door by sliding the door out and to the left.

1. From the rear access opening, gently pull the jammed paper out of the rollers.

NOTE: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the product. If all the pieces of paper are not removed from the product, more paper jams are likely to occur.

1. Replace the rear access door:
2. Insert the two posts on the right of the door into the holes on the right side of the opening.
3. Press the tab on the left side of the door toward the right. The door will shift slightly to the right.
4. As the door shifts to the right, push in the left side of the door to lock it into position.
5. Reconnect the power cord and turn the product on.

Step three: Make sure that the print carriage can move freely Follow these instructions to make sure the print carriage can move freely.

1. With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
2. Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
3. Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
4. Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found. You may have to reach through the output paper tray to access the print carriage.
5. Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
6. Press the On button to turn on the product.

If the error message is not resolved, continue to the next step. Step four: Remove the print cartridges Improper placement or installation of the print cartridges can cause a carriage stall error condition. Follow these instructions to remove the print cartridges.

1. Make sure the printer is turned on.
2. Open the print cartridge access door, and then wait until the print carriage is idle and silent.

Press down lightly on the end of each print cartridge to release it.

• The tri-color print cartridge is on the left.
• The black or photo print cartridge is on the right.

Slide both cartridges out and place them on a clean sheet of paper. CAUTION: Do not touch the ink nozzles or copper-colored contacts. Touching these parts could result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.

1. Disconnect the power cord.
2. Move the carriage all the way to the left with your hand.
3. Close the print cartridge access door.
4. Reconnect the power cord.
5. Turn the product on, if necessary.
6. If the error message is resolved, the placement of the print cartridges caused the problem. Complete Step five: Reinstall the print cartridges. There is no need to complete any steps after Step five.

If the error message is not resolved, complete Step five: Reinstall the print cartridges, and then continue with the subsequent steps. Step five: Reinstall the print cartridges step 6, Partial reset Follow these instructions to perform a partial reset of the product.

1. Turn the product off by pressing the On button.
2. Unplug the power cord from the back of the product.
3. Plug the power cord back into the product.
4. Turn the product on by pressing the On button

1. Load letter, A4, or legal unused plain white paper into the paper tray.
3. Press the Setup button until Print Report appears, and then press the OK button. Self-Test Report appears on the control panel display.
4. Press the OK button. The product prints a self-test report.

Hopefully fixing the problem for you
Regards
Richard.

Remove the ink jet, make sure you removed any pckg. material and the contacts cover on it.

Replacing the print cartridges

1. Turn on the HP PSC and lower the print-carriage access door.
   The print carriage will move into the access area. Figure 1: Opening the print-carriage access door
   
   
2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot.
   
   NOTE: The black cartridge is on the right side of the print carriage.
   Figure 2: Removing the print cartridge
   
   
   NOTE: It is normal to see ink buildup in the print cartridge slots.
   
   
3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab.
   
   CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles.
   Figure 3: Removing the plastic tape
   
   
4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place.
   
   CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle.
   Figure 4: Inserting the print cartridge
   
   
5. Close the print-carriage access door.

Using a photo print cartridge To use the photo print cartridge, remove the black print cartridge and insert the photo print cartridge in its place.
The photo print cartridge can be purchased separately and will optimize the quality of printed photos.
With the tri-color print cartridge and photo print cartridge installed, you have a six-ink system, which provides enhanced quality photos. For printing regular text documents, use the black print cartridge.
Use a print cartridge protector to keep either print cartridge secure when it is not being used. Figure 5: Storing the print cartridge
1 - Inserting the print cartridge
2 - Removing the print cartridge

Aligning the print cartridges After installing or replacing a print cartridge, the HP PSC will automatically print a cartridge alignment page.

1. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
   
2. Press Scan .
   The HP PSC will align the print cartridges. During the alignment the button LED will blink until the alignment is complete.
   

this should work for all 5500 hp printers i hope this helps you out richard from chicago i just noticed you have the wrong cartage you need hp 57 color that will make all the difference :-) HP Officejet 5500 series All-in-One model Black cartridge Color cartridge HP Officejet 5505 HP 56 HP 57 HP Officejet 5508 HP 56 HP 57 HP Officejet 5515 HP 56 HP 57 HP Officejet 5510, HP Officejet 5510xi, HP Officejet 5510v HP 56 HP 57 HP Officejet 5600 series Replacing the print cartridges

1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access door
2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridge NOTE: It is normal to see ink buildup in the print cartridge slots.
3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tape
4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridge
5. Close the print-carriage access door.

Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.

1. When the message displays, press OK . The HP Officejet will print an alignment page.
2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .

 

Does carriage bash against side when power up? if so encoder strip is dirty or incorrectly seated... plastic strip inside printer lines on it 1cm wide, must sit vertical in slot on carriage

 

Might be somethin stopping print head from moving along rail, check ink carts are installed correctly and fully, check for paper squashed up left and right inside ends of printer. make sure carriage moves left and right

 

Try power up without cartridges and just black and just colour cart to eleminate cart faults does error change?

try lubricating the carriage with WD40, put on a towel and rub the carriage, it may be too dry and can't move easily. " carriage stalled " means it started to move but for some reason it stopped.