Aurora Electronics AS1200X Shredder Logo
Susan Anson Posted on Jul 07, 2011

The shredder will not run forward, only backward. I opened it up and saw that one of the wheel bearings with the teeth broke. Can I get a replacement so I can fix it myself.

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  • Posted on Jul 25, 2011
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Yes, call Aurora at 1-800-327-8508

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Related Questions:

0helpful
2answers

My shredder says it will shred cd's and dvd's but when I tried, a cd went in 1/2 way and now is stuck. Motor runs but nothing happens in forward or reverse

You can turn the shredder over (after unplugging the power cord) and see if you can pull the pieces out from under side.

Sometimes the motor gear teeth break off, and the motor just spins but wont go forward or reverse.
Hope this helps.
0helpful
1answer

The schredder runs backward, but forward does not.

Take care, because this thing can also shred your fingers.
Remove the plug from the outlet and try to remove the paper under the rolls. Us a tool, not your fingers. It even would be better, if you could put the top upside down, so you could see where the bulk of paper is clothing the wheels and the sensor.
I think you already emptied the bag under the shredder, because the paper full sensor also prevents the shredder from running forwards.
0helpful
1answer

Suddenly stopped. Power source is good.p Had been working ed. Does not go forward nor backward. Power source is goog.

It could be there is still some material in the cutting wheels. We have had this happen to our shredder a few times, do your best to get stuck materials free.

Good Luck
1helpful
1answer

I INSERTED A THICK OBJECT INTO MY FELLOWES SHREDDER. SOME WAS SHREDDED-HOWEVER MOST OF IT IS STUCK IN THE TEETH OF THE SHREDDER. i HAVE TRIED EVERYTHING-BUT NOTHING WORKS. HELP1

I did that in my shredder and had to use the backwards option for a long time...forwards then backwards and pulling out the material little by little. It is a slow process...you can sometimes pry it a little but make sure you don't insert anything while shredder is operating. I always unplugged mine when trying to tug the stuck paper out of it. You don't want to take any chances. Good luck!
0helpful
1answer

My royal 160mx shredder quit feeding paper. It runs forward & backward when the buttons are pressed but will not feed the paper.

Have a look inside where you put the paper and see if the cutting blades are turning when the machine is running...if they are NOT, then you have probably broken or stripped teeth out of a gear inside...you will have to open it up to check, then you can contact Royal at 1-800-524-0799 for parts assistance.
0helpful
1answer

I have a tech solutions shredder. Envelope got stuck. I cleared it out. Now it will go backwards, but not forwards...although the green light does come on when I press the forward button.

There is probably paper, dust, or something still in the shredder somewhere obstructing the sensor. Run it backwards for a minute or so, then turn it over and blow it out, and after unplug the shredder and plug it back in. Then see if it runs forward.
4helpful
1answer

The shredder will run in reverse but will not run foreward.

Inside the shredder there is a motor which is wired to run both forward and backward, the way it does this is to transfer the power from the switch to a couple of wires on the motor
The forward running motor will be linked to the auto start button which will tell it to work with the paper sensor.
When you select the Forward function the Auto Start is taken out of circuit and the Forward switch should supply the motor

After all of that I would say that the switch is open circuit on the Forward contact and needs replacing
2helpful
2answers

Shredder motor seems jammed

must disassemble feeder unit and visual check for jam. The debris may be a part of the shredder that has broken off.
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