Dirt Devil Featherlite Bagless Upright Vacuum Logo

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Posted on Jul 07, 2011
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The vacuum is hard to manuever; too much suction sound for less suction quality; I've cleaned the unit and replaced the filter. Is it the belt?

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  • Posted on Jul 07, 2011
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Probably it is but vacuum motor and its associate mechanical parts should also be check and clean.
Clean the motor, if suction is still less, then the motor brushes is already wear and need to be replace.
Put back what you disassemble and bring it back together. You must be observant when doing that.
Thanks for asking.

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If the vacuum cleaner won't pick up dirt and has no suction the air filter might be clogged. Remove the filter and either clean or replace it as needed.
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Vacuum Hose If the vacuum cleaner won't pick up and has no suction the vacuum hose might be clogged. Remove the hose from the vacuum cleaner, stretch it out straight, shine a bright flashlight in one end and try to see light through it. If no light can be seen, use something to run through the hose and free up the obstruction.
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Dust Cup AssemblyIf the vacuum cleaner won't pick up and has no suction the dust cup assembly might not be installed tightly, or it might be cracked or broken. The dust cup must seal tightly in order to produce the right amount of suction. If it is cracked or broken, replace it. Most glues and adhesives will not successfully seal the crack.
Blower Wheel If the vacuum cleaner won't pick up and there is no suction, the blower wheel might be jammed or broken. Check the blower wheel to be certain it turns freely. If it doesn't, check to see if there is anything rubbing against it. If not, but it's hard to turn, the motor is most likely the problem.
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I'm sorry to hear you're having difficulties with your DC24. From what you've described, it sounds as if the suction relief valve is activating - this is likely to be due to a blockage in the machine, or because the filters need washing.

The easiest way to locate and remove any blockages is to follow the simple steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=1120&product=DC24-ALLFLOORS

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Jack
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When the cleaner is standing in the upright position, it's engineered to divert suction automatically from the cleaner head to the hose. The correct way to use the hose, wand and dusting tools is shown in the user guide:

http://media.dyson.com/downloads/us/floorcare/manuals/dc07_opmanual_usa.pdf

If there doesn't seem to be any suction coming through the hose when the cleaner is standing upright, you may need to check the machine for blockages. The easiest way to do this is to follow the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=4&product=DC07-SY-HEPA_US

It's also a good idea to give the filter a wash, as demonstrated in the video below. Under normal use, this should be done at least once every 3-6 months. Use cold water without any detergents, and always make sure the filter is totally dry before replacing it - this may take up to 24 hours.

By clearing any obstructions and washing the filter, you should be able to resolve your issue without further assistance. However, if you've tried this and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you recommend the best course of action.

Kind regards,

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Hi there,

From what you've described, it sounds as though you may need to wash the filter. This video guide from the Support section of our website shows the correct way to do this:

http://www.dyson.com/support/help.asp?article=1463&product=DC17-ANIMAL

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http://www.dyson.com/support/help.asp?article=954&product=DC17-ANIMAL

If you've followed these steps and are still experiencing difficulties, please get in touch with us free on 1866MYDYSON, or email [email protected]. One of our experts will run through some troubleshooting over the phone, and provide the assistance you need.

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