GE WBSR3140DW Top Load Washer Logo
Posted on Jul 06, 2011
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Won't agitat under agitator yellow coupling held by 7/16 bolt should this spin freely or does this mean its stripped

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  • Posted on Jul 06, 2011
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Joined: Jul 06, 2011
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It probably means that it's stripped. it grips the spine and allows movement of the agitator. the transmission shaft may be rotating back and forth, but the agitator doesnt move properly. i would remove the coupling and take a look underneath it to see if it's stripped.

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First you will need to identify if you have a direct drive type or a belt drive. The later is obvious if you have belts under your machine it is a belt drive, if not it is a direct drive. Also there are 2 basic agitator types with some variances among them. The 2 piece and the single.

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The agitator dogs are in the 2 piece type of agitator. These wear out over time. They also break and can cause noise. To inspect and replace the agitator dogs follow video.

Agitator Coupling / Spline
The other type depending on age of your machine use a spline. Newer GE types have a coupling that gets stripped out and the older GE type has a spline directly on the agitater that gets stripped out. You will need to remove the agitator. The dispenser usually pulls right out. This will give you access to the bolt that holds the agitater down. Remove the bolt, then place your fingers under the agitator and pull up. This can take some force. A belt slid under the agitater can also work. Once off you will see if it is stripped or not.

Belt
If your washer is a belt drive type make sure the belt is tight. Check for black soot from belt wear. Replace if it has excessive wear or broke.

Motor Coupler
This is a fairly common problem with direct drive machines but inexpensive and easy to replace. The Motor Coupler transfers power from the motor to the transmission. The following video will walk you through the replacemente of motor coupler

Transmission
The transmission does not usually fail. To check this on a direct drive remove the motor and then turn tub inside. If it spins freely with no noise the problem is elsewhere. If it is noisy it needs replacing this is expensive and depending on the age of your machine you may not want to replace it. On a belt drive remove the belts and spin tub.
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First you will need to identify if you have a direct drive type or a belt drive. The later is obvious if you have belts under your machine it is a belt drive, if not it is a direct drive. Also there are 2 basic agitator types with some variances among them. The 2 piece and the single.

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The agitator dogs are in the 2 piece type of agitator. These wear out over time. They also break and can cause noise. To inspect and replace the agitator dogs follow video.

Agitator Coupling / Spline
The other type depending on age of your machine use a spline. Newer GE types have a coupling that gets stripped out and the older GE type has a spline directly on the agitater that gets stripped out. You will need to remove the agitator. The dispenser usually pulls right out. This will give you access to the bolt that holds the agitater down. Remove the bolt, then place your fingers under the agitator and pull up. This can take some force. A belt slid under the agitater can also work. Once off you will see if it is stripped or not.

Belt
If your washer is a belt drive type make sure the belt is tight. Check for black soot from belt wear. Replace if it has excessive wear or broke.

Motor Coupler
This is a fairly common problem with direct drive machines but inexpensive and easy to replace. The Motor Coupler transfers power from the motor to the transmission. The following video will walk you through the replacement of motor coupler

Transmission
The transmission does not usually fail. To check this on a direct drive remove the motor and then turn tub inside. If it spins freely with no noise the problem is elsewhere. If it is noisy it needs replacing this is expensive and depending on the age of your machine you may not want to replace it. On a belt drive remove the belts and spin tub.
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First you will need to identify if you have a direct drive type or a belt drive. The later is obvious if you have belts under your machine it is a belt drive, if not it is a direct drive. Also there are 2 basic agitator types with some variances among them. The 2 piece and the single.

Agitator Dogs
The agitator dogs are in the 2 piece type of agitator. These wear out over time. They also break and can cause noise. To inspect and replace the agitaor dogs follow video.

Agitator Coupling / Spline
The other type depending on age of your machine use a spline. Newer GE types have a coupling that gets stripped out and the older GE type has a spline directly on the agitater that gets stripped out. You will need to remove the agitator. The dispenser usually pulls right out. This will give you access to the bolt that holds the agitater down. Remove the bolt, then place your fingers under the agitator and pull up. This can take some force. A belt slid under the agitater can also work. Once off you will see if it is stripped or not.

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If your washer is a belt drive type make sure the belt is tight. Check for black soot from belt wear. Replace if it has excessive wear or broke.

Motor Coupler
This is a fairly common problem with direct drive machines but inexpensive and easy to replace. The Motor Coupler transfers power from the motor to the transmission. The following video will walk you through the replacement of the Motor Coupler.

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TIP: If you can't get your fingers under the agitator, you can slip a belt under the agitator and then pull by that, once the agitator is off you should see a yellow coupling held on by a 7/16 bolt, remove that bolt and pull the coupling up and off the transmission shaft. Sometimes it will be hard to remove and you might need to knock it up with a hammer. Once it is off you should be able to slide the new one back on, bolt it down and push the agitator back on.
Thanks
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