HP LaserJet 2840 Printer Logo
Posted on Jul 06, 2011
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HP color laserjet 2840 for Mac -- Pages print but are totally blank. Appreciate if you can advice A.S.A.P

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  • Posted on Jul 06, 2011
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Pages print but are totally blank.

  • The sealing tape might still be in the
    print cartridges.
Solution "Verify that the sealing tape has been
completely removed from the print
cartridges."

  • The document might contain blank
    pages.
Solution "Check the document that you are
printing to see if content appears on all
of the pages."
  • The device might be malfunctioning.
Solution "To check the device, print a
Configuration page."

Orn Wilson

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  • Expert 104 Answers
  • Posted on Oct 20, 2019
Orn Wilson
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The solenoid that controls the carousel movement is sticking throwing off carousel home position. The laser scanner beams are actually hitting the black plastic carousel instead of the cartridge drums therefore getting blank pages with no error codes. This was an early color machine that didn't have the error code 59.xx (transfer belt movement errors) that is currently in the error code list for newer HP color printers. This solenoid is not that difficult to get to. Just remove the sticky substance (self explanatory once you get to it). When I clean these I used blue painter tape on the sticky areas when reassembling which works for me, but you can do whatever...just get the sticky off!!

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