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Re: My dyson vaccum feels heavy and slow when pushing it....
First make sure that brush roll is moving not broken belt....if all ok then try setting height for thick pile carpet lift head a bit this will ease off on a thinner carpet and in turn make it easy to push,
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Thanks, sonic boom electronics, for the idea to shove the garden hose up there. Our hose is nice and narrow and it worked perfectly! I pushed it through one end and started feeling resistance, and kept on shoving and when the hose reached the other end, it was pushing out the plastic bag. Whew!
I'm sorry to hear you're having difficulties with your DC07. If the head won't stay in contact with the floor, the internal hose may have become twisted. The easiest way to resolve this issue is simply to remove and refit the internal hose, taking care not to overtighten it. The video below may help when doing this.
This should resolve the issue, but if you'd like any further assistance with your machine, please call our Helpline free on 0800 298 0298 (UK), or 1-866-693-9766 (US). One of our advisers will be happy to run through some troubleshooting over the phone with you.
Sorry to hear you're having difficulties with your DC25. If the cleaner feels heavy to push, it may simply be due to the machine's powerful suction - the soleplate is engineered to form a close seal with the floor surface for high pick-up. The tracklines on the carpet are nothing to worry about - they're a normal feature of operation of the revolving brushbar.
It's also normal for the exhaust air from the motor to become warm after a period of use. I note you've stated that the filters are clean, but you might want to take a look at the video embedded below to check you've washed them correctly. Under normal use, they should be rinsed under cold water at least once every 3 months, and allowed to air-dry. No detergents should be used.
If you have any further concerns about your DC25, please get in touch with us directly so one of our experts can provide the assistance you need. You can call us free on 08002980298 - our Helpline is open from 7am until 10pm, 7 days a week.
Your DC28 is equipped with Airmuscle™ technology, which allows you to raise or lower the brushbar to suit the flooring you're trying to clean. You should be able to make your DC28 easier to push by changing the setting of the carpet height selector. You can find out how to adjust this in the user guide included with the cleaner. In case you don't have yours to hand, here's an online copy: http://media.dyson.com/downloads/US/floorcare/Manuals/dc28_opmanual_usa.pdf
By raising the brushbar, you should be able to reduce the force needed to push and pull the cleaner. If you've tried this, it may simply be the powerful suction which is making it feel a little heavy to use.
If you're still concerned, please get in touch with us free on 1866MYDYSON or email [email protected]. One of our experts will be happy to answer your questions.
Sorry to hear you're having a problem with your DC14. You may find that due to the machine's powerful suction, it does feel a little heavy to push on certain types of carpeting. It might help to check that you have your brush control adjusted correctly - in case you don't have your user guide to hand, here's an online version. Please see page 6:
If you're still having difficulties, please get in touch with us free on 08002980298 (UK), or 1866MYDYSON (US). Our experts can run through some checks over the phone and provide further assistance.
Consider disassembling and cleaning your unit. Sometimes dirt and grit will build up, and when wiped away allow the moving parts to function better. Dysons are made to be broken down by the homeowner. A manual can be obtained here: http://www.manualowl.com/m/Dyson/DC17/Manual/205779
called dyson they told me to turn the vaccum on and off 5 times, lower the handle to the floor when it was off. Now try the vaccum again and it worked. This is somekind of reset.
the dyson uses two belts, one from the motor to a clutch and then from the clutch to the brush roller, the belts that they use are not much better then any other belt ( those you should change yearly ) but you cant just change the belts you have to change the entire clutch assembly itself ( you can get it at sears ) but it is not an easy job you might want to take it to a repair center.
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