My netflix takes a long time to retrieve movies and then when it does and I start watching the movie, it will stop in the middle of the movie and message says retrieving, it will do this several times during the movie

If you have a netflix account, you can use the netflix app. Or if you are an xfinity user, you can download the xfinity tv app, sign in with your details and youre good. Now if you want to watch movies added on your phone, you can download the VLC app. But if the movie format is not supported like the mkv format, you might need to convert them.

Most often Netflix slows down or stops in middle due to weak or unstable internet connection. First ensure you have a good internet speed. You can check your internet speed from ScanmySpeed.com after checking your internet speed visit Netflix to get a help from Netflix regarding your issue. Good luck.

get a faster internet connection

This is generally because of your internet connection either being too slow to support streaming movies using Netflix or being overburdened by other applications or users on your network using up the available bandwidth. Try taking a look at the attached link to see whether your internet connection can properly handle Netflix. How fast should my Internet connection be to watch Netflix

I have had this problem.

Check to see if latest version of Microsoft Silverlight is installed.
If not uninstall the old version and install the latest version.
find it on Microsoft site.

If you have played a movie or are watching a series, stop the series when it ends, then go back and find the next one you want to watch.

I did this and no more freezing.

Try that

I had a similar problem which obviously takes all enjoyment out of watching a movie. I was told by my internet provider that my bandwidth wasn't enough and that my equipment was too slow. An upgrade of both internet and PC would fix it..

This is a problem with the connection not the Roku. Also things that can effect this is now many Movies you have in your Netflix Instant Que. Deleted some of the Instant Que movies and reboot the Roku. See if this will FixYa up.

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This is a common problem, what is happening is that it cannot get the data fast enough over your connection. You need to, if you can, open up your "Buffer Size" or simply download the movie first and NOT stream it, most times most peoples connections will give trouble streaming Movies. They say you can watch it, Online, as it were, well in my experience that's only true for about 50 - 60% of the time, many many reasons can contribute to problems transmitting and receiving the data. Another way is to stream the data in, but do not watch anything until, your PC has saved about say 20% then you should have enough of a Buffer so that you will be able to receive the data and still be able to watch it at the same time. Also ensure you have lots of HDD space and lots of RAM too, these all help. Also clean out your TEMP and TMP dir's regularly too.