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Posted on Aug 24, 2008
Answered by a Fixya Expert

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The Safely Remove Hardware dialog box does not appear

Hi,
I just got the Coby mp3 player and when I connect it to my computer the "Safely Remove Hardware" box never appears.
Even though I can find the Coby player in the computer and I can drag mp3 files to it (and the player is working normally), I'm worried that nothing happens when I connect it or disconnect it. No symbol appears!
I already checked and there´s no sign of the player in the Safely remove hardware box, as though the device were not recognised.
I have connected it to other computers and the same thing happens. With my old mp3 player I just connected it and the dialog box simply popped up.
What should I do? Is it dangerous for my computer or mp3 to be using it this way?
Thank you very much!

  • 1 more comment 
  • aberaber Aug 28, 2008

    Thanks for the reply, the mp3 is working fine on my computer although the safely remove hardware box is not showing.

    But I connected it to a different computer today and the Coby icon is not showing and I am not able to open it, not even play files. What could be causing this, if it works fine on my computer?

    Thanks again!

  • aberaber Aug 30, 2008

    Just in case someone else has the problems: If you go to Settings- Usb type: Choose "Msc". If you select that option the mp3 will open the Remove Hardware dialog box and the mp3 will be working fine.

  • aberaber Aug 30, 2008

    Just in case someone else has this problem, I found out sth. Go to Settings- Usb type- choose Msc. The Remove Hardware dialog box will finally appear and the mp3 will be working fine.

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  • Posted on Aug 24, 2008
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Not really, you may be able to select the option, if you right click on the drive in my computer, but they don't always disconnect the hardware anyway, so just remove it as lons as you know there is no activty

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