Question about Xerox Phaser 8560MFP Laser Printer
7,010.43 Printhead is stuck or is not tilting properly over the cam.
• Check that the Process Drive gear train is properly homed.
• Check for obstructions or ink spills around the Printhead.
• Verify the Printhead travels smoothly from left to right.
• Check the Printhead Restraint Arms.
• If the problem persists, follow the procedure below.
Table 1 7,010.4x through 7,015.4x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Process Drive, PL 4.0 Right Side Harness / I/O Control, Figure 8
Head Tilt Solenoid, PL 4.0 Left Side Harness (2/2), Figure 5
Head Tilt Gear, PL 4.0
Restraint Arms, PL 2.0
Head Maintenance Clutch, PL 4.0 I/O Board (2/2), Figure 10
Table 2 Printhead Restraint Fault 7,010.xx through 7,015.xx Troubleshooting Procedure
Step Questions or Actions Yes No
1 Reboot the system.Does the error persist? Go to Step 2. Complete.
2 Check the Printhead Lock Arms. Go to Step 3. Repair or replace Do the arms rotate correctly? the Printhead Restraints
3 Check for ink spills around the Printhead Go to Step 4. Remove ink spills or obstructions.
and Printhead Tilt Gears. The Printhead
should move when pushed left or right.
Is the area around the Printhead clean
Remove ink spills or
Posted on Jul 04, 2011
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