At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try a firmware recover. Download the firmware update from the RCA website and install the app. Start the updater and connect the player holding the PLAY button until it gets detected. This is a similar player with the recovery procedure explained:
When was the last time you flashed the firmware? Even if it already has the latest firmware, it sounds like it is still corrupted and need to be reflashed. It appears you already know where to find the latest firmware update based on your comments, but just in case you can download it here: http://voxrightnow.custhelp.com/app/answers/detail/a_id/2557
My solution to a Pearl TH1602-A stuck on the pearl screen:
Download the firmware upgrade from RCA's website, run it.
RCA PEARL FIRMWARE DOWNLOAD window should open.
Remove battery from Pearl, keep out.
Press PLAY and hold while plugging into USB port,
when "initializing" progress bar moves, let go off play button.
On my windows, it installed some software and asked me to reboot.
After the reboot I re-ran the Pearl firmware file and about 30 seconds
later the start button was now available.
Click it. However, You will loose your music on the internal storage.
start the program, remove the battery, hold the play button while plugging into usb, release the play button when the the term "initializing" replaces "searching", click the start button to replace the firmware.
You might want to leave the "format data" box unchecked to see it that works. After I did this, my pearl started normally, and my computer recognized it again.
too much music, just go and delete some and everything will be good just don't take all the music out it may be hard to add it back in. hope that helps
You should be able to force the Pearl into recovery mode by removing the battery, then hold down the "Play" button while inserting into USB port, after a few seconds, Windows should detect "USB Human Interface Device" (see Device Manager). Now you should be able run the firmware update. Worked for mine after it froze up one day and would not be detected as a USB device by Windows.
Make sure the lock by the headphone jack is not engaged first.
If it is not locked, then reset the player by removing and reinserting the battery.
Make sure the player is fully charged before transferring songs - transferring large amounts of songs in one sitting can sometimes drain the player's resources faster than it can recharge.
×