Question about Canon PowerShot A75 Digital Camera

Power On problem

I bought a Canon A75 a couple weeks ago and yesterday I was taking some pics from time to time, shutting it off in between, and when I went to turn it on again to take some more pics, it would not turn on. I also noticed that the lens was not fully retracted and the lens cover was open. I've tried everything I can think of...new batteries, remving the flash card, etc. and it still won't turn on. When I press the on/off button in 'record' mode, the lens moves in or out slightly but that's it. Any ideas or suggestions before I send it to Canon for warranty repair? Thanks.

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255 Answers

Try the simple stuff first. Install fresh batteries. Remove the memory card. If that doesn't fix the problem, it is time for warranty.

Posted on Aug 31, 2005

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This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check this link for more info.

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 30/30a/200a/300a/D320/400/ 450/500

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Take your camera into Canon as this is a known problem and they may repair it at no charge depending on your location. For example, in Australia you would refer to the following document... http://www.canon.com.au/support/customer/default.asp?DXI=KnowledgeBase/Customer/KBArticleForm&File=KB01634

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Your Canon A75 has problem with CCD Imager Sensor and this part needs to be replaced.
Canon has announced free of cost repair scheme for A75 model for same problem. Click Canon CCD Advisory to get details about free repair.
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Sony has a known issue with some of these cameras.

Please see this link:

http://worldcadaccess.typepad.com/s1is/2005/10/canon_recall_lo.html

I have this camera, and I love it! Good Luck!

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I have a similar camera - there should be a slider button that lets you toggle between taking pics and viewing your pics. It is to the right of the screen (on back) and just under the selector knob on the top. When slid up (camera icon) you take pictures. When slid down (square with arrow icon) you view pics. For more details check out: http://www.steves-digicams.com/2004_reviews/a75.html

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