Question about SanDisk Sansa e250 MP3 Player

Sansa e200 shows refresh database fail

The sansa e 200 player started showing message "refresh database fail" and all data including songs and voice recording has gone. Although the the memory shows 1893 mb still in use. Also on connecting to computer the sansa is not detected. I am unable to load any songs and also unable to refresh the database. The 'reset all' also has not resolved the problem . When I go to recovery mode, on connecting usb cable , it says 'enter USB 2.0 MSD Mode' on disconnecting the cable it says resetting the system. but the player does not recover the database What should I do ? Can U help ? Regards Ashu my sandisk is showing refresh database, then stuck there? Please help

Anonymous May 21, 2009

I am having the same problem. Has anyone had success with "putting it in MSC mode and formating it and then putting back on MTP mode?" I wanted to avoid doing any formatting because I wanted to try to recover all of my songs. Do you think that is possible?

1 Answer

snivilis

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4 Answers

Try putting it in MSC mode and formating it and then putting back on MTP mode. Hope that works

Posted on Aug 26, 2008

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Posted on Jan 02, 2017

Anonymous

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SOURCE: Sansa e200 shows refresh database fail

Try emailing SanDisk technical support team at: [email protected] And ask them for the Recovery Mode firmware upgrade (Also send them the problem the way you posted it here). They should send you a link to some firmware upgrade file. You could also try calling them at: 1-866-726-3475 but an email should be sufficient because, from what I remember, it is just a link to file that you need to download. I hope that helps...

Posted on Feb 11, 2007

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When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.

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