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This sounds like a common problem on these TVs. Try a factory reset:
1. Press and hold "Menu" and "Channel+" on the TV. (do not use the remote)
2. Using the other hand, press the Power button.
3. A small screen should appear in the top left part of the screen.
4. Using the remote, select "Memory Recall" and Enter.
5. Power off and reboot the TV and Computer.
6. Run channel auto-scan to regain the picture.
You may have the FIXED VOLUME LEVEL feature enabled in the AUDIO OPTIONS section of your TV's menu. You should be able to disable it from that menu as well if necessary.
This feature is often used when you are sending the audio signal out the rear audio output connectors of the TV to a stereo or home theatre system amplifier. That way you hear the TV audio through the stereo's large speakers instead of the small TV speakers. Then to raise the volume of the TV audio, you simply adjusting the volume of the stereo with the stereo remote instead of using the TV remote.
If the channel selector does not work either, then it's possible that you may have the CHILD LOCK feature engaged. See you owner's manual for instructions on how to disable the CHILD LOCK.
the code that's entered on the remote is the wrong one for the tv. use the instructions for the remote and get the correct code.. for your model or search ebay for the exact remote. also child lock maybe activated on the tv meaning you cant use the buttons on your tv until you use menu on the remote to take it of.
My child lost the tv remote and we have the child lock on so we can;t change the channel or the volume. Do you know how to turn it off without the remote?
I too own the Disney Pirates of the Carribean television. We have it setup in my boys' room so they can only watch DVD's, there is no cable connected to it. However, everytime we turn it on, we have to use the remote to change the input to dvd. The large Mickey button on the remote fell out and my daughter lost it. Without that button, you can't change the input at all. Therefore we have a perfectly functioning television that we can't use.
I emailed Disney and they redirected me to the actual manufacturer of the TV, Starlight Griffin. The phone number is 866-387-1902. I called and within 5 minutes, I was told that I would recieve my new remote within 10 days at NO COST TO ME!!
I went crazy for days trying to figure this out so I had to share that info with all of you immidiately! Good Luck!!
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