SOURCE: Problem on card print using Fargo DTC525 Single Side Print model
I think the problem is in the printer definition. Perhaps the software is calling for the output to be duplexed. The printer does not have a duplex installed so it creates the error. On the other hand, if the printer does have the duplex option, then you are looking at a printer problem.
SOURCE: ribbon mis-cue?
When you have a ribbon mis-cue, first remove the ribbon. Go to the printer driver, printing preferences, calibrate, sensors. Click sesors then send... You should hear 2 beeps. Put you ribbon back in and try to print again.
If you still have the mis-cue it is a belt issue all DTC400's made 2006 and prior have had this belt issue. I don't recommend fixing this yourself, send it to a authorized Fargo repair center. This way it is under warranty.
SOURCE: Persona C30 Thermal Card Printer: im using fargo printer 30e. everytime i tried to ...
How many prints have been down on the unit?
the most common problem could be the rollers need replacing or a problem with the ribbon sensor. We do repairs and also repair under warranty, How old is your printer?
thanks
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