JVC GR-D73E Mini DV Digital Camcorder Logo
Posted on Jun 30, 2011

I have a JVC Gr-D72U camera and I am getting the message to remove lens cap and the LCD screen is black, but the cap it off. Can you help?

1 Answer

bramsee

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  • Contributor 4 Answers
  • Posted on Dec 04, 2013
bramsee
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HI,
This problem is mostly a faulty pick up device.
unless you have some electronics skill, this repair should be left to a professional repairman.
hope this helps.

3 Related Answers

Anonymous

  • 30 Answers
  • Posted on Apr 05, 2006

SOURCE: Lens cap fault on JVC GR-D72

This is a known problem with this model. The cause has been identified by JVC as a failure of the CCD image sensor. Until October 1, 2007, repairs of units exhibiting these problems will be made free of charge at JVC Factory Service Centers.

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Anonymous

  • Posted on Oct 24, 2008

SOURCE: Can't record videos

http://www.jvc.co.uk/template.php?page=100102
for uk customers.

Hope this helps.

Anonymous

  • 1 Answer
  • Posted on Feb 21, 2009

SOURCE: Display is black even after removing the lens cap

See my post of before. I just knocked the camera on the floor by mistake and it miraculously started working again after years. Shows it must be mechanical and not related to software.

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CCD (imaging IC ) went bad and require replacement.
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Hi,
It is known problem of bad ccd imager in JVC GR-D30U camcorder.
JVC will repair it free of cost. Please click JVC CCD Imager Support for details.
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No Prob...I had the same problem with my GR-D72U. There is a defect in the CCD image sensor. JVC will fix it for FREE! All it will cost you is shipping it to them. Go to http://www.jvcservice.com/service/CustNoticeCamcorder.asp?PgReq=DspDtaDtl&MdlNbr=GR-D72US&Pgm=CCD , download the rapair request... Send it off to your nearest service center and they ship it back all fixed up in less than a week. I must tell you though, you ONLY have until Dec. 31 2008 to do this. Not only did they fix mine, they cleaned the heads but also buffed out a scratch. After you get yours fixed, post as many helps as you can to others.
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If the lcd screen is black even with the lens cap off,the ccd base assy. needs replacing.
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Jvc video camera

there is a repir thing with certain models see below. CCD Failure/Lens Cap Warning Error JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 30th June 2009 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.
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No Prob...I had the same problem with my GR-D72U. There is a defect in the CCD image senser. JVC will fix it for FREE! All it will cost you is shipping it to them. Go to http://www.jvcservice.com/service/CustNoticeCamcorder.asp?PgReq=DspDtaDtl&MdlNbr=GR-D72US&Pgm=CCD , download the rapair request... Send it off to your nearest service center and they ship it back all fixed up in less than a week. I must tell you though, you ONLY have until Dec. 31 2008 to do this. Not only did they fix mine, they cleaned the heads but also buffed out a scratch. After you get yours fixed, post as many helps as you can to others.
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JVC has acknowledged a fault on their side that will cause certain models to display the "lens cap" error, and they offer free repairs, your model is also on the list. Here's a link to the JVC site : http://www.jvcservice.com/service/custnoticecamcorder.asp?ReqType=CCD hope this helped ;]
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Lens cap fault on JVC GR-D72

This is a known problem with this model. The cause has been identified by JVC as a failure of the CCD image sensor. Until October 1, 2007, repairs of units exhibiting these problems will be made free of charge at JVC Factory Service Centers.
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