I was able to pull really hard and open the bin 1-2". I turned the unit on its side over the trash can and some shreds came out. I alternated shoving a sturdy metal rod inside (first an aluminum architectural ruler then the longer handle of a squeeze clamp) to loosen up the shreds and tipping the machine on its side to get some loose shreds out. After doing this enough times I was able to dislodge the dense clumps and remove the drawer. Now that the machine is empty there is a red light on and it does not shred.....UPDATE: turns out somewhere along this rough process (paper was in rock solid clumps) a small piece of the door that presses the "door closed" switch broke off. Jammed a piece of cardboard in there and it shreds again, although it does not automatically turn off when the door is open.
SOURCE: Shreds halfway, then stops. Fellowes SB-95C
on the underside of the shredder, at the top of the space where the cuttings box is, there are 2 sensors, 1 at either end of the shredder blades. it sounds like these sensors could be either dirty, or defective. try to clean these with a cotton bud or similar. it may need new sensors, bu it is worth a try!
SOURCE: Fellowes S8-*5c
If this is actually an SB-15C I posted a solution elsewhere and will repeat it:
I called the toll free number for Fellowes Help Line, 800.955.0959, and
spoke to John who was most familiar with the SB-15c. I indicated that
the "bin full" LED was bad (actually the transmit bulb). After John
ascertained that I had indeed cleaned the bulbs, he made available a
replacement part, MasterCard or VISA required. Replacement of these
bulbs is not for everyone. A level of technical ability and some tools
will be required.
I have never had this level of technical support available on the first call. Kudos for Fellowes.
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