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Depending on what operating system you have there may be an imaging program already on your computer. Failing this the most universal way is to purchase PhotoShop Elements and a memory card reader. I've also seen some printers that do direct printing have memory card slots this can be a work around as well.
PhotoShop Elements (I'm using Elements 5) has most all basic imaging tools and a card reader which is capable of reading multiple different memory cards and you are on your way.
Nice thing about this is it doesn't mater if you change cameras you don't need to install the camera software. PhotoShop programing and the card reader also eliminate the compatibility issues resulting from camera software and the actual camera firmware.
The computer PC or Mac looks at the card readers as an external mass storage devices and you can import your picture files to "My Documents" by creating a folder to put them in.
If the camera software is opening and working on your new computer hard drive then the problem is the camera "firmware" being non compatible with the new system.
This can be solved by stepping around the camera as a download device by purchasing a memory card reader. This reader is plugged into a USB port on the computer and the memory card is plugged into it, the computer looks at this as a mass storage device. Your picture files can then be stored in folders on your hard drive.
Okay if the camera software is not working on the computer (which is now surprise) I would strongly suggest purchasing an Adobe Photoshop program. Elements, is a basic image program software and it will allow you to do everything and more than what your camera software was allowing you to do with the pictures. You will still need to purchase a card reader to get the pictures from the camera to the computer.
Nice part of going this route is that when you purchase a new camera the reader and programing can still be used.
As a Professional Photographer I'm using both Mac and PC, the image software I use on the PC is Elements, Elements 5 (it opens RAW files) and Photoshop 7. Each program has something a little different or in the case of the Elements programing 5 allows me to open Camera RAW files.
My Mac is a different story I still use Photoshop CS3, CS4 and several updated add on and plug ins. What I'm saying is purchasing a Photoshop program is the best step to image software a person can make.
Photoshop is the "industry" standard and the programing can be inexpensive on an entry level or go into the thousands for more advanced users. Cheers have a great time with you camera.
My fix for this would be to purchase a memory card reader and an enter level Photoshop imaging program software. The memory card reader to purchase is the one that does all the camera memory cards. Photoshop Elements 5 is one of the programs I use on my PC and it was only $120.00.
Doing this will step around any camera firmware and computer software incompatibilities AND you can use this for any camera memory card so when you do update your camera the software issue is a non issue