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Posted on Jun 28, 2011
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I bought the silk epic abt two hrs backs. It was working fine and just today when I took it out to use it the rotating wheels are not moving. Its still making noise the way it used to before but the wheels wouldn't budge. Can u plz help me out?

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  • Expert 62 Answers
  • Posted on Jun 29, 2011
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I called Braun at1-800-BRAUN-11 (1-800-272-8611) and learned that you may need to remove the head and replace it. If that doesn't work, it may need servicing. Hope this help!

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