Scanned my friends XP box in safe mode with Norton Anti-virus...Adaware SE....and Spybot....
Nothing found...upon re-start to normal mode a message box comes up that says
"dont panic required dll not found /dont panic/dont panic/NT"
The original problem is with Kodak easyshare which returns a runtime error and closes all open windows...
I was supposed to fix it ....now it's worse...
Any advise appreciated.
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Re: Scanned in Safe Mode...New problems created
Thanks for your help....my friend tells me that he did a system restore and it took him back to yesterday at 4:50 p.m. (that is the exact time that I rebooted to normal mode and turned on system restore)...
Kodak has been un-installed and re-installed several times....no happiness !!
I showed him how to access his pictures using the camera as a removable drive...
All is well again !!
Thanks for any assistance rerceived !!!
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Install Microsoft Security Essentials [http://www.microsoft.com/security_essentials/] -- it is a free Antivirus/Antispyware product created by Microsoft. It will perform routine scans, is very easy to use, and won't slow your computer down.
step 1. If u r trying in internet explorer than try in different browsers like mozilla fire fox or google chrome still if it doesnt work than go to the step 2
step 2. Either someone with authority over you has put a block on such sites or your machine has a virus. If you think it's the latter and you have an anti-virus, I suggest you make sure it has the latest virus definitions and run it. If you don't have one, many people here swear by AVG (it's free).
I also suggest you download Ad-Aware SE and Spybot S&D (they're free), install them, update them and run them. If any of the above doesn't seem to be able to get rid of everything it reports finding, try running it again, this time in Safe Mode. Safe Mode often prevents the malware from running and protecting itself.
Also, turn off System Restore to evict any copies of bad stuff that might be lurking there.
To get into Safe Mode:
1.Log out and reboot your machine. 2.When the machine starts the reboot sequence, press the F8 key repeatedly. 3.Select Safe Mode from the resulting menu. 4.The machine will continue booting, but the Windows desktop will look different. You won't be able to see the Internet, for instance. Log in as Administrator. Administrator often has no password. 5.When you're finished, log out and reboot back into normal mode.
ave you done a full virus scan with up-to-date anti-virus software?
If you don't have any anti-virus software and you use the Internet, you
REALLY need to get some! My preferred anti-virus package is Norton
Anti-Virus but, if you want a free copy in a hurry, download AVG
Anti-Virus from www.grisoft.com - that's also excellent
ok, Anti Virus programs sadly don't catch all virus's, a simple fact of life,
Now I suggust if you can download FREE AVG on another machine, find this by going to google and enter free avg.
PRess f8 when booting up to enter safe mode, do not enter the other safe modes,
now run the avg and it will say it can't install in safe mode but it can scan in a window,
now goto the run command of the start button and enter msconfig
goto the startup tab and untick anything that sounds like jumpled letters etc,
Ok restart, remember if it does not start up right got back in safe mode and retick a box related to the error then restart, please take care when doing this as you may untick a important loadup program.
Install them if possible, if not install them in safe mode ( how to get into safe mode ) but making sure to go into safe mode with networking so that you are able to download the anti virus definition updates as well as the anti spyware definition updates and then run scans ( only one at a time ) and that should allow you to remove the viruses / spyware / malwares that are installed on your computer.
Personally I think that Avast might be your best bet and it is free. Avast is like AVG, however from my experience I have seen Avast catch a lot of virues that AVG didnt catch. Also another thing that you need to do is run Spybot or any other spyware cleaner in Safe Mode, this way the viruses or spyware wont re-install themselves while you are running the scans. To download avast, just go to www.avast.com and download/install the home edition. Once you have downloaded and installed it, let it run a boot-time scan ( it will ask you this when you first install Avast ). Also you try other spyware cleaners such as adaware (www.lavasoft.com) and/or Windows Defender (http://www.microsoft.com/windows/products/winfamily/defender/default.mspx). BTW, if you decide to run AVG and Spybot in safe mode and dont know how to get into safe mode, do the following:
1. At boot-up, continually press F8 until a list comes up 2. Choose Safe Mode from the list
Download : 1. AVG 2. Spybot Run both for scanning and remove any infections. If this does not do it...reboot in safe mode and re-reun the scans. For safe mode reboot and hit F8 (on most computers) and choose 'safe mode'.
Try this, boot into safe mode with networking(press f8 during the post screen when you turn your computer on and chose safe mode with networking). Once you have logged into your account, in internet explorer go to www.ewido.com and run the online scanner(link is in the top right corner). If you still can't use your web browser in safe mode, download a couple anti malware programs on another computer and burn them to a cd or flash drive. Install them on your computer in "normal" mode and make sure they're updated. Then boot back into safe mode and run the programs individually. A couple good free anti malware programs are Spybot Search and Destroy, Lavasoft Adaware, and Superantiyspyware.
Assuming you are using windows xp.
1. Boot up into windows safe mode by pressing the "F8" key during boot process.
2. Choose "Safe Mode without networking" on the menu and after entering your desktop a pop-up will appear telling you that you are using windows safe mode, just press "OK" then uninstall Norton Anti-Virus.
3. Shut-down and/or reboot computer.
Another alternative would be to boot into safe mode and perform a system restore. If you choose to do this, you still need to uninstall Norton Anti-Virus because a system restore will only fix just system files not programs that were installed. In other words, you will have a partial installation of Norton Anti-Virus in your computer.
As to why this happened, could be a compatability issue with the use of Norton and some other program. Good luck.