Turn the disc over. Are there any scratches? If there are you can use a filler/polish to clean it up and get it working again. Brasso (a metal polish) works great! If there are no scratches on the disc then you may need to run a lens cleaner through your cd/dvd drive. If you do this and it still will not read you may need a new drive. Does it have problems reading other media?
I hope this helps! If this did help you, please give a thumbs up!
125 views
Usually answered in minutes!
×