Windows XP Does not Detect new USB Device

w7

First, please disconnect all USB devices and then perform the following steps:

Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.

In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".

Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".

Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.

Follow the steps given below to refresh USB ports.

1. Right-click My Computer icon on the desktop, and then select Properties.
2. Click the Hardware tab.
3. Click the Device Manager button.
4. Click the plus (+) sign to the left of Universal Serial Bus controllers.
5. Right-click the device listed under Universal Serial Bus controller and select Uninstall.
6. Click OK to confirm the removal of the device.

Please note, repeat Steps 5 and 6 until all the devices under Universal Serial Bus Controller are removed.

7. Shut down the computer.

CAUTION: Ensure that the Shut Down option is selected, instead of the Restart option.

8. Wait for 5 seconds and then restart the computer. When the computer restarts, a "Windows has detected new or added hardware" message window will open.

The above steps will refresh the USB ports.

Now connect the USB devices like mouse, video camera, your external usb hard disk...usb hubs...whatever you like and the drivers should install automatically.

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I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Try to refresh the USB ports.

1. Right-click My Computer icon on the desktop, and then select Properties.
2. Click the Hardware tab.
3. Click the Device Manager button.
4. Click the plus (+) sign to the left of Universal Serial Bus controllers.
5. Right-click the device listed under Universal Serial Bus controller and select Uninstall.
6. Click OK to confirm the removal of the device.

Please note, repeat Steps 5 and 6 until all the devices under Universal Serial Bus Controller are removed.

7. Shut down the computer.

CAUTION: Ensure that the Shut Down option is selected, instead of the Restart option.

8. Wait for 5 seconds and then restart the computer. When the computer restarts, a "Windows has detected new or added hardware" message window will open.

The above steps will refresh the USB ports.

Now connect the USB devices like mouse, video camera, your external usb hard disk...usb hubs...whatever you like and the drivers should install automatically.

Tip: It is always recommended to connect the main usb devices at the rear end usb port, as they require more power to initiate.

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

1. Click Start, and then click Run.
   
   Note If you are running Windows Vista, click Start, and then use the Start Search box. I know you are running XP however this may prove useful for all.
   
2. Type devmgmt.msc, and then click OK. Device Manager opens.
   
3. Expand Universal Serial Bus controllers.
   
   Note You might have to scroll down the list to find this item.
   
4. Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.
   
5. Repeat step 4 for each USB controller that is listed under Universal Serial Bus controllers.
   
6. Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.
   
7. Check the USB device to see whether it is working.
   

1. Checking USB device status in Device Manager

1. Right-click My Computer on the Windows desktop and then click Properties.
2. Click the Device Manager tab to display the Device Manager window as shown at the right. (For Windows 2000 systems, click the Hardware tab and then the Device Manager button.
3. In the Device Manager list, click the + sign next to Universal serial bus controller.
4. Verify that a USB host controller and a USB root hub are listed below Universal serial bus.
   
5. If Universal serial bus controller, USB host controller or USB root hub are not listed, close the Device Manager and go to USB port incorrectly configured in BIOS
6. If Universal serial bus controller, USB host controller and USB root hub are listed but one or more display a yellow exclamation point, go to USB controller IRQ conflict
7. If you have Windows XP, right-click the Host Controller and select Properties from the drop-down menu. If you see this status message in the Properties window: The drivers for this device are not installed (code 28), go to Windows XP USB 2.0 driver not installed .
8. If Universal serial bus controller, USB host controller and USB root hub are listed but one or more display a red X, go to USB controller or root hub disabled in Windows Device Manager.

1. Follow the instructions of your computer to view the BIOS settings. These settings are sometimes called CMOS settings or system setup.
2. To view the BIOS settings, press a key, such as F2 or Delete, just after you turn on the computer. Instructions often appear on the screen briefly when you turn on the computer. Also check the instructions and manuals provided with your computer.
3. Look for USB Interface or a similar setting in the Advanced Setup, Peripheral Configuration or another section of your computer BIOS settings.
4. Follow the onscreen instructions or read the computer documentation to enable the USB port.
5. Follow the onscreen instructions to save the new settings and restart the computer.

1. USB controller or root hub disabled in Windows Device Manager

1. Right-click My Computer on the Windows desktop and then click Properties.
2. Click the Device Manager tab. (On Windows 2000 and XP systems, click the Hardware tab and then the Device Manager button.)
3. In the Device Manager list, click the + sign next to Universal serial bus controller.
4. Click the line in the Device Manager containing the red X.
5. Click the Properties button. (On Windows 2000 and XP systems, click Properties on the Action menu.)
6. In the Communications Port Properties box, click the Resources tab.
7. Re-enable the USB device by clicking the Enable Device button and follow the onscreen instructions.