I have a Williams Encore Digital piano. When I power up there is no sound. Upon power up there are 8 small rectangle on the LCD screen. 7 red light are lit. They are the 4 lights above the "user song" button" as well as the "song" "left" and "right" buttons. Do you know the reason there is no sound coming from the instrument? Is there a way to reset it? Thank you.

TIP ON NO SOUND....... Hey Guys, I just got a Williams Encore at the thrift store for 40 bucks, it powered on but had no sound. I opened it up and removed the button cell battery while the unit was un plugged. Then I powered it on with out the battery & it worked. Shut it off & replaced the battery then powered it back up... it still works! Removing the battery forces a rest... Good Luck...

Holding the page up and down buttons while powering on supposedly resets it. I have no sound except demos, but no lights showing like yours, and williams tech support said to reset that way but it didn't seem to do anything. Good luck hope this helps!