A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Disconnect your printer from your computer. Reboot your computer. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Try to scan again. Also, make sure the Lexmark OCR scan software is installed on your computer. The scan software is available on the installation disc that came with your printer.
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