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Posted on Jun 26, 2011
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I recently switched to Verizon FIOS digital voice service. My cordless phones generate a Verizon error message stating that the number dialed is no longer in service...please dial again, etc etc.....In fact the number dialed is still in service and I easily connected when I dial drom a corded phone in the house. Verizon tech support states that the problem rest with my cordless system and not their service. Do I need to replace my cordless setup??

  • Anonymous Jun 06, 2012

    I was just converted from Verizon Fios broadband phone service to their new Fios digital voice and am having the same problem. Most outgoing calls get the message "the number you have dialed is not in service...". Most, as in not all. I have a GE Cell Fusion DECT 6.0 phone that worked perfectly before the switch. The tech came out and has confirmed that it's not the line or the jack, it's the phone. He's escalating on his end, but I'll be damned if I have to buy a new phone -- especially since they can't tell me what phones don't work with the service.

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  • Master 1,940 Answers
  • Posted on Jun 26, 2011
Anonymous
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If your cordless phones were working before you switched to Verizon FIOS, then it is not your phones that's the problem. Also, your phones are not capable of generating the message from Verizon, Verizon is the one who generates this message. If Verizon messed with any wires, etc., it sounds like something got messed up.

Unplug your phone (base) from the phone jack(s) and the power outlet for 5 minutes and then plug back in, after that test and see if you have the same results.

Also, try plugging the corded phone in the same phone jack as your cordless is/was plugged into and see if it still has a problem. You could also try plugging your cordless phone into where the corded phone was and trying this as well.

I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514

  • Anonymous Mar 12, 2012

    I have the EXACT same problem fios states I need a fios phone! really mmmmm no not the answer was this ever resolved

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Related Questions:

0helpful
1answer

How do I forward calls and then unforward?

Call forwarding is not a feature of the cordless phone, it is done by the telephone company the CS6829 base is connected to. Contact the provider of your telephone service to see if it is available and
have them set you up. For example, with Verizon Cellular Home Phone Service, we have a CS6829 base connected to the Verizon
Service box: to forward incoming calls to another number we just
enter (dial) *72 and the number to be forwarded to and listen for
a 'beep beep beep' confirmation signal, then hangup. To stop the call forwarding we enter (dial) *73 and listen for the 'beep beep beep', then hangup. For your service, the steps may be different !!! Good luck.
0helpful
1answer

Magicjack doesn't always work right sometimes the phone works , sometimes I get an error 3002 message when I try to call out.

Actiontech what, they many vast models, and routers, and mix.
what are you exact connections here>
NO PC stated, HP model number, this is HP forum. so.....what?
no OS stated, opr. system , windows WHAT?
No modem models stated.
No ISP service stated,

what ISP, what service,? DSL> must I GUESS that?
My guess is not DSL no land line but it is possible to buy DSL
with Landline, disabled, I did for years.
or cable modem, ? uses COAX ! not 2wire twisted like DSL.
or are you doing the MAGIC jack , with NO COMPUTER owned
yes?
The magic jack does not plugin to any modem ethernet port
ever. its usb.

t

Broadband, high-speed internet, cable internet, DSL - WiFi, Fios fiber. and more , dial up? nah you dont have LAND LINE./


error codes,. the first page in the manual states !
Contact your Internet service provider to verify your modem allows more than one device to access the Internet if you receive error 3002 when trying to use MagicJack Plus. Some modems and modem/routers-in-one may not be compatible for use with MagicJack Plus if multiple devices are connected to your network.

We dont know what ISP you have nor the connection type
cable tv modem, DSL, FIOS what?
nor the modem you have , you never said,

this is far more complex
its not magic at all,
fire walls set wrong
ISP blocks you, at your mixed, router and modem
using the routers, USB port is a FAIL.
if you want great help answer what you have and what is connected
in details.
the MAGIC jack as 3 ways to connect,
USB or ethernet.?
0helpful
2answers

All messages have been deleted but message button keeps binking?????//

Most of the time your home phone service has a digital voice mail like your cell phone does. If the answering machine is set for an amount of rings that is too long the digital voice mail service will answer before your machine. The new cordless phone indicators do show messages on your digital voice mail as well as the answering machine. Depending on your home service, most of the time when you press talk and you hear a different non standard dial tone(mine pulses 3 times before going to solid dial tone) you have a digital message. You need to delete this message before the indicator light will stop flashing. Then set up you digital voice mail for a longer pickup time! This should get rid of this problem.
0helpful
1answer

Does not wait for the 4th ring; sends call to verizon voice mail box after the second ring

Sounds like your service provider(Verizon) has your phone line setup to forward to voicemail on no answer after 2 rings. Call your service provider's customer service number and request that the number of rings for forward no answer be increased to at least 5, then your answer machine can receive and answer your calls after 4 rings but if your line is busy callers can leave a message with your Verizon voicemail service. If you don't want Verizon voicemail to answer any of your calls, you could have them disable the voicemail service. When you call the service provider have a recent bill ready because they may request your account number before they will make any changes.
1helpful
1answer

My cordless phone model #16725 w/answering machine (old model) has a blinking lite with a message saying "new voice mail" How do I retrieve this message?

If theres a play, play message, or voice mail button on the base/main charger, try that.
Or maybe your phone service has its own voice mail, in which case, try dialing your own phone number.
0helpful
1answer

Change voice mail message from one person to another person

Step 1 Lift the handset for your telephone and listen for the dial tone. Dial the access code you were given by Verizon when you signed up for residential telephone service. Dialing the access code will call the voicemail system. If you do not have an access code, you will need to call Verizon Customer Servicemag-glass_10x10.gif (see link in Resources).
  • Step 2 Identify the telephone number you are setting up voicemail services for. If you are calling from that telephone number, enter the temporary passcode and then press "#." The temporary passcode is the last 4 digits of your residential telephone number. If you are calling from a different phone, press "*" when the system greeting starts to play, then enter the 10-digit telephone number when prompted. After this, you will be asked to input the temporary passcode.
  • Step 3 Choose a new passcode. The passcode must be from 4 to 8 digits in length. It should be easy for you to remember, but difficult for others to guess. Do not use easy to guess numbers, such as 1234 or 1111. Also do not re-enter the same temporary passcode, since it will be easy for anyone to guess.
  • Step 4 Record your name. Simply say your name, without a long complicated message. This recording is used by the voicemail system to identify you whenever you forward a message to another user. It is not used as the standard greeting when a caller is directed to your voicemail to leave a message.
  • Step 5 Record or change your personal greeting. This greeting is played any time someone reaches your voicemail box. Record a friendly greeting to announce that you are unavailable and will return all calls upon your return.
    Decide if you want to set up a different mailbox for each family member. Verizon residential telephone service allows you to set up multiple mailboxes so that everyone can have his own private message center. Callers who reach voicemail will be prompted to press "1" to leave a message for one person, press "2" for the next person, and so on.
  • Step 6 Hang up the telephone. When you have finished setting up the voicemail system on your Verizon residential phone line, hang up the phone to end the call and exit the voicemail system.
  • 1helpful
    1answer

    Can't get the mesage light to stop blinking

    You forgot to supply a model number, but is this a cordless with an answering machine or did the message light blink when you had messages from the phone company provided voice mail?

    If it's the former, pressing the play button and/or holding down the ERASE button will make the messages disappear.

    If it's the latter, here's where the fun begins. Message lamps are lit from a signal generated from the phone line. Stutter dial tone is usually the cause, and it could be just because you have a feature enabled. I think the cadence of the call forwarding dial tone is enough to set off MW, but I'm not there to hear it :-)

    Try unplugging the phone completely, then plug it in without the outside line. I'm guessing the display will tell you there's no outside line, but what does the message waiting light do? Then plug in the line and see if it lights immediately or after some delay. It may test the line as soon as you plug it into the wall and be hearing the funny dial tone.

    Comment back after you've done this.


    Carl




    0helpful
    2answers

    Fax won't work with new digital/internet phone system

    True. ALL fax machines are analog devices. Internet phone lines are DIGITAL.

    There is no way to make it fax reliably.
    35helpful
    7answers

    Displays new voice mail and VMWI constantly blinking when no voice mail

    Subscriber is T-Mobile@Home. First, cleared all messages from T-Mobile voicemail.

    Now to fix your GE phone:


    Push the program key. Select Handset Setup Push the program key Select Default Settings Push the program key Select 1 Yes. Push the program key
    Hope this helps.
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