Question about Nikon Coolpix 5700 Digital Camera
General USB troubleshooting references for Windows computers.
Posted by Anonymous on
Many problems relating to camera connection issues relate to hardware other than the Nikon camera. There are numerous compatibility issues between USB Controllers, motherboards, main CPU chips and different versions of the Windows operation systems. Below are some helpful links. The Microsoft web site has information regarding USB Troubleshooting for Windows 98, Windows 98 SE and Windows ME. http://support.microsoft.com/support/kb/articles/q263/2/18.ASP The Microsoft web site also has information regarding general compatibility between Windows and different USB controllers. Select "USB controllers" on the link and then find your USB controller on the list, if your controller is not listed as compatible or "logo" with your current operating system you may need to upgrade your OS, or work with alternate hardware. http://www.microsoft.com/hwdq/hcl/default.asp The Compaq web site has information regarding issues with their Deskpro 2000/4000 USB and Windows 2000. http://www.compaq.com/support/techpubs/customer_advisories/DG000117_CW01_0.html The Microsoft web site has information regarding issues between AMD Processors and Windows SE. http://support.microsoft.com/support/kb/articles/Q240/0/75.ASP One method for restoring USB functionality is to remove the currently installed USB Controller (from the Device Manager). Be sure to have the Windows installed disks available as you may be prompted for them. To accomplish this: Open the Device Manager (right click on "My Computer" and choose "Properties" Windows 98 and ME have a "Device Manager" Tab Windows 2000 and XP will have a button in the "Hardware" tab Click the "+ " sign next to item named "Universal Serial Bus controller" and highlight the "Unviversal Host controller" found beneth it. Once the item has been highlighted press "Delete" on the keyboard Refresh the Device Manager With Windows 2000 and XP choose "Scan for Hardware changes" from the "Action" menu. With Windows 98 or ME click "Refresh" If you were prompted for the install CD or to restart the computer there were definite driver changes made and any USB issues may be resolved.
Posted on Aug 29, 2005
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