Logitech Cordless Desktop MX 967300-0120 Keyboard Logo

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Posted on Mar 20, 2017
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Problem with MX5000 keyboard

I've had this keyboard for over a year. After a few months it started malfunctioning. When I press a key, it will continuously type the same letter/number/symbol over and over again. The only way to make it stop is to turn it off and reconnect it, but half the time THAT doesn't work either. This has resulted in the loss of a lot of work, because the backspace button is the worst culprit. It erases everything I've typed, and continues to backspace, so i can't type anything without it getting messed up. I've been using the on-screen keyboard for everything, which obviously takes a long time. I've tried everything I can think of, the batteries are new, and no matter what it's still going crazy. Is it fixable, or should i just chuck it out the window and buy a new one?

1 Answer

Marvin

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  • Logitech Master 85,242 Answers
  • Posted on Mar 20, 2017
Marvin
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Joined: Jun 20, 2008
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Replace the keyboard.

4 Related Answers

Anonymous

  • 2961 Answers
  • Posted on May 01, 2007

SOURCE: The first letter repeats

Go to control panel>priters and other hardware>keyboard, then in the speed tab move cursor to slower side and test in area below. It may stop it from happening, but you would expect it to do it on every keystroke, so it may be sending the first stroke to wake up the keyboard. It may be the keyboard or the sender that is faulty and a replacement to really solve it.

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Anonymous

  • 1 Answer
  • Posted on Jan 14, 2008

SOURCE: Keyboard wont respond

Often this is simply because the radio link between the receiver and the mouse/keyboard has been broken. Some possible reasons for this are: flat batteries, insertion of new batteries, connector to the computer removed, etc.
In the first instance, you should restore the Logitech devices to a defined status (reset). To reset the device:
Remove the batteries from the mouse/keyboard for approximately ½ hour.
Press and hold the "Connect" button on the receiver for 15-20 seconds. Make sure that the receiver is connected, the PC is switched on and that there are no batteries in the devices. After resetting, insert new batteries and restore the connection as follows:

  1. Press and hold the "Connect" button on the receiver for 1-2 seconds.
  2. Then immediately press the "Connect" button on the bottom of the mouse (locate this button before you start, all cordless mice have a "Connect" button)
  3. Move the mouse around to check that the connection is working correctly
  4. Press and hold the "Connect" button on the receiver again for 1-2 seconds.
  5. Then immediately press the "Connect" button on the bottom of the keyboard (locate this button before you start, all cordless keyboards have a "Connect" button)
  6. Use the keyboard to check that the connection is working correctly
  7. Both devices should now be working correctly
If one or both of these devices is still not working, try them on another compatible PC system to ensure that the fault does not lie with your PC system.

chryslerdude

chryslerdude

  • 8 Answers
  • Posted on Apr 24, 2009

SOURCE: Logitech MX5000

As far as I remember, Logitech has 5 years warranty on this particular desktop set. Call the support in your country and ask! (or read on the box if you still got it, but you better put all the screws back in first :-)

PS: Did you check that the ribbon cable to the display was firmly inserted in the corrosponding scoket on the cuircuit board inside?. There is also a small clamp that slides and insuers connection.

Anonymous

  • 2712 Answers
  • Posted on Jun 25, 2009

SOURCE: keyboard is messing up...the keys won't type or

Remove batteries from KB and type randomly over the KB for about 20 secs to discharge the capacitors. Reinsert the batteries in the proper orientation and reconnect to dongle. If the problem persists, uninstall and reinstall the KB software. Also ensure that there is no source of interference nearby like strong magnets, powerful speakers, etc..

Let me know how it goes.

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Run a quick diagnostics on the keyboard . To check if the keyboard is OK .
To do the same
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