HP Photosmart 3310 Printer Logo
Posted on Jun 24, 2011

I have a Photosmart 3310 that has been playing up (leaks ink) and occasionally shows an error code Oxb 80e 15be. If I turn the machine on/off it does work again (albeit smudge/streak on underside of paper on one side). Can someone tell me what might be the problem. Thanks Steve

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  • Posted on Jun 24, 2011
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How old is you printer? did you clean you printer occationally? why i ask that? bec. the more you change your ink cartridge of the printer, the more the ink will stocked in the waste tank of the printer. you try to clean the waste tank of the printer, how? unscrew it... if you can't do it yourself, try to find a friend or printer tech. to clean the waste tank for you,,

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HP Photosmart error code Oxc19a0002 what does it mean?

This error code indicate a failure in the ink system. If you've tried with different/working cartridges, please follow the instructions given HERE.
Good Luck.
Thanks for using FixYa.
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TobI have a Photosmart 3310 that has been playing up (leaks ink) and occasionally shows an error code Oxb 80e 15be. If I turn the machine on/off it does work again (albeit smudge/streak on underside of...

Good day Steve.
The problem could be just the ink cartridge or the print head itself. Here are a few tips to try to correct this problem.
1.On the front panel of your printer, press Set up softhardware.jpg then press Tools. Choose Align Print head then press OK. Print head alignment will start. You will most probably get an alignment failed. This is already a sign of a hardware issue, in this case the print head.
Or Open HP Solution Center (click Start , click All Programs , click HP , and then click HP Solution Center ). If you have more than one All-in-One installed, make sure to select the correct All-in-One tab in HP Solution Center . Click Settings . Click Print Settings . Click Printer Toolbox . On the Device Services tab, click Clean the Print Cartridges , and then follow the onscreen instructions. Three levels of cleaning are available.
2.Manually check the ink cartridges for any leaks. Reseat each ink cartridge and clean them.
3.Perform a power reset. While the printer is on, unplug the power cable from the back of the printer. Wait for 30 seconds and then powering it back on.
Try to print and if it still the same issue, it is already a print head problem.
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Have a hp 3310 it says ink system failure error 0xc18a0106 it wont print,scan,copy and it does have enough ink. thank 4 ur help

Turn off the machine using the power button, unplug the power cord from the back of the machine, remove the ink cartridges, wait 2 min, plug the power cord back in, press the on button, wait until the printer prompts that the ink cartridges are missing, then replace the ink cartridges. If this doesn't clear the error then you may need to re-prime ink through the system to clear the error. There are good instructions for doing this at http://www.ccl-la.com/blog/index.php/hp-photosmart-ink-system-failure-1/.
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Gives an error codeink system has failed error Oxc18aO1016

Press the On button to turn the printer off.

Unplug the power cord from the back of the printer.
Remove all the ink cartridges. Wait two minutes. Plug the power cord into the back of the printer Press the On button to turn the printer on Install the ink cartridges when prompted If the error code does not display, the issue is resolved If error code is still there than printer needs to be repaired
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