Canon EOS Digital Rebel XS / 1000D IS Digital Camera Logo
Posted on Aug 22, 2008

Canon 1000D Hello there, I'm in China at the Beijing games. my 1000D is giving me a error message 99. can't take picture. I have turn it off and on, take the battery out but the problem still come back after 4 or 5 snaps. please help. I have change lenses and clear the head but not winning. Thanx

  • 7 more comments 
  • ljramos Jan 01, 2009

    my camera is brand new only about 20 shots taken. I had changed lens then error 99 appeared. Now wont turn on at all.

  • arooguru Jan 09, 2009

    I have the same problem, i keep getting the err 99 message when i try shooting, and have to remove the battery and put it back in to shoot again.

    I read abt how to clean the 8 gold pin points etc.. however, i can't figure where the secone date/time battery is on the Rebel. Can anyone help?


  • adiymeri Feb 19, 2009

    i'm having the error code 99 after abaut 30.000 shoots



    I dont now, can I remove the internal batery (date/time batery) withaut opening the case ?

  • Anonymous Apr 10, 2009

    I have the same problem, need to remove the second battery.

  • dianrizalni Apr 14, 2009

    I have the same problem with bongo497.

    The camera can take shots when the battery first inserted in body. After taken few shots, and I turn off the camera, the camera won't start at all. Have to take the battery out and in to start it all again.


  • james_burl Apr 19, 2009

    Where is the second battery (date/time)  and how do you remove it?

  • EngineerGreg May 16, 2009

    Busy indicator, no display.
    Where is the date/time backup battery?


  • stereochib May 11, 2010

    But how de i can remove the second battery?

  • Anonymous Jun 13, 2013

    I cannot find the date&time battery either. Did you find a solution?

×

2 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 1 Answer
  • Posted on May 02, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

Joined: May 02, 2009
Answers
1
Questions
0
Helped
3945
Points
4

Hi,
I have the same problem with my 1 month old EOS 1000D.
I tried cleaning the lens contacts, but the problem was not solved.

ERR 99 is a generic error. I think this is a common message for a lot of malfunctions.

Try the following steps.

1. Remove the lens and try some clicks.
If you still have the problem then it may not be the fault with lens or contacts.<go for step -2>
If u still have, you have to get it repaired by professionals.

2. Remove the memmory card and try some clicks..(without Card)
Hopefuly u will find it working...
Format your Memmory card & reinstate.

For me the 2nd option worked...(for now !!)

A

Anonymous

I found this on the web. Maybe it will help. I have the same problem + left my camera in to be serviced.

Regards Ann


I have been experiencing sporatic error 99 messages for the past two months with my kit lens and my EF 75-300 f4-5.6 III. I have taken just over 7,000 exposures with my camera in 10 months. Last week was
my long awaited photo expedition to the San Juan Islands of Washington
State. Half way through the trip my Rebel refused to take any pictures.
I tried the obvious things but the error 99 message would not go away. It was consistantly making that partial , incomplete shutter trip noise.
I was actually relieved that it finally broke in the last two months of my
warranty so the repair would be covered. I salvaged the rest of the trip
with my Minolta D7 and got some amazing IR shots that I probably wouldn't
have otherwise. When I got back I called Canon and talked to Gary at 1-(800)828-4040. He asked me to try a few things before I sent the camera in. He said:
1. Carefully clean the 8 gold color lens contact pins on the camera body
lens mount with a pencil eraser. Do this while holding the camera so that
any eraser dust will not fall into the camera.

2. Take out both batteries. Yes, there are 2. I had forgotten about the
smaller Date/Time battery. Also remove the CF memory card.

3. With the batteries removed, turn the camera switch on for 3-5 minutes.
He said that this clears the memory.

4. Turn the camera off and put the batteries and CF card back in.

5. Re-attach the lens and turn it back on.

I did all of this and my camera works fine now. I had to re-enter the date
and time and re-select parameter 2 but my Rebel is now working again
and I'm much relieved that it was something that simple all along. Gary
was very courteous and knowlegable and waited patiently on the phone
while I went though his procedure. He said that I could send the camera
in for service if the problem came back. I just thought I would share this experience in case it might help someone else with an error 99 problem.

  • Anonymous Aug 23, 2012

    how do you remove the date time battery in the canon xs? ther eis no way to do it?

×

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
1answer

Error 99 ?

b10909f.gif

2364a9a.jpg

I can help you fix the BUSY Error or Error 99 of your Canon EOS Rebel XS / Canon EOS 1000D.

Installation of this Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update will solve these problems:
  1. Some cameras may exhibit a phenomenon in which the LCD monitor does not display, the shutter does not release, and the BUSY indication remains lit in the viewfinder.
  2. The message, "Err 99 Shooting is not possible. Turn the power switch to<OFF> and <ON> again or re-install the battery", appears on the camera's LCD monitor, and after the above operation is carried out,the LCD monitor displays in a language that is different from the actual language setting.
See the firmware instructions and download the firmware upgrade by following these Fixya Tips :

  1. Follow this link to download a pdf version of the firmware installation instruction guide.
  2. Follow this link to download the Windows Version of the Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update.
  3. Follow this link to download the MAC version of the Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update.
  4. Follow this link to download the Canon EOS Rebel XS / Canon EOS 1000D Instruction Manual.

I hope that helps.
tip

Canon Rebel XS Firmware Update WIN Models: Canon EOS Rebel XS / Canon EOS 1000D...

Canon Rebel XS Firmware Update WIN

Models: Canon EOS Rebel XS / Canon EOS 1000D
Solves: BUSY Error & Error 99

1b5f347.gif

256bbf1.jpg

Does your Canon EOS Rebel XS / Canon EOS 1000D suffer from either of the following error messages that prevent it from normal operation?
  1. Some cameras may exhibit a phenomenon in which the LCD monitor does not display, the shutter does not release, and the BUSY indication remains lit in the viewfinder.
  2. The message, "Err 99 Shooting is not possible. Turn the power switch to<OFF> and <ON> again or re-install the battery", appears on the camera's LCD monitor, and after the above operation is carried out,the LCD monitor displays in a language that is different from the actual language setting.
Installation of this Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update will solve these problems.

To download the Windows version of the Canon EOS Rebel XS / Canon EOS 1000D firmware upgrade, click here.

I hope that helps.
__________________________

Follow this link to download the MAC version of the Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update.

Follow this link to download a pdf version of the firmware installation instruction guide.

Follow this link to download the Canon EOS Rebel XS / Canon EOS 1000D Instruction Manual.

1helpful
2answers

'busy' message in view finder won't take a picture

how can you download and update firm ware when you cannot see anything on the screen?!!!!
0helpful
1answer

Camera saying busy

b10909f.gif

2364a9a.jpg

I can help you fix the BUSY Error or Error 99 of your Canon EOS Rebel XS / Canon EOS 1000D.

Installation of this Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update will solve these problems:
  1. Some cameras may exhibit a phenomenon in which the LCD monitor does not display, the shutter does not release, and the BUSY indication remains lit in the viewfinder.
  2. The message, "Err 99 Shooting is not possible. Turn the power switch to<OFF> and <ON> again or re-install the battery", appears on the camera's LCD monitor, and after the above operation is carried out,the LCD monitor displays in a language that is different from the actual language setting.
See the firmware instructions and download the firmware upgrade by following these Fixya Tips :

  1. Follow this link to download a pdf version of the firmware installation instruction guide.
  2. Follow this link to download the Windows Version of the Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update.
  3. Follow this link to download the MAC version of the Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update.
  4. Follow this link to download the Canon EOS Rebel XS / Canon EOS 1000D Instruction Manual.

I hope that helps.
0helpful
1answer

Canon busy signal busy signal after take a picture

b10909f.gif

2364a9a.jpg

I can help you fix the BUSY Error or Error 99 of your Canon EOS Rebel XS / Canon EOS 1000D.

Installation of this Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update will solve these problems:
  1. Some cameras may exhibit a phenomenon in which the LCD monitor does not display, the shutter does not release, and the BUSY indication remains lit in the viewfinder.
  2. The message, "Err 99 Shooting is not possible. Turn the power switch to<OFF> and <ON> again or re-install the battery", appears on the camera's LCD monitor, and after the above operation is carried out,the LCD monitor displays in a language that is different from the actual language setting.
See the firmware instructions and download the firmware upgrade by following these Fixya Tips :

  1. Follow this link to download a pdf version of the firmware installation instruction guide.
  2. Follow this link to download the Windows Version of the Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update.
  3. Follow this link to download the MAC version of the Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update.
  4. Follow this link to download the Canon EOS Rebel XS / Canon EOS 1000D Instruction Manual.

I hope that helps.
1helpful
1answer

Camera is locked with continous busy error, will not download or take pictures

b10909f.gif

2364a9a.jpg

I can help you fix the BUSY Error or Error 99 of your Canon EOS Rebel XS / Canon EOS 1000D.

Installation of this Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update will solve these problems:
  1. Some cameras may exhibit a phenomenon in which the LCD monitor does not display, the shutter does not release, and the BUSY indication remains lit in the viewfinder.
  2. The message, "Err 99 Shooting is not possible. Turn the power switch to<OFF> and <ON> again or re-install the battery", appears on the camera's LCD monitor, and after the above operation is carried out,the LCD monitor displays in a language that is different from the actual language setting.
See the firmware instructions and download the firmware upgrade by following these Fixya Tips :

  1. Follow this link to download a pdf version of the firmware installation instruction guide.
  2. Follow this link to download the Windows Version of the Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update.
  3. Follow this link to download the MAC version of the Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update.
  4. Follow this link to download the Canon EOS Rebel XS / Canon EOS 1000D Instruction Manual.

I hope that helps.
1helpful
1answer

Error 99 comes on after I have taken a few pictures. I have tried cleaning with eraser as people have done and it still comes up with message.

b10909f.gif

2364a9a.jpg

I can help you fix the BUSY Error or Error 99 of your Canon EOS Rebel XS / Canon EOS 1000D.

Installation of this Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update will solve these problems:
  1. Some cameras may exhibit a phenomenon in which the LCD monitor does not display, the shutter does not release, and the BUSY indication remains lit in the viewfinder.
  2. The message, "Err 99 Shooting is not possible. Turn the power switch to<OFF> and <ON> again or re-install the battery", appears on the camera's LCD monitor, and after the above operation is carried out,the LCD monitor displays in a language that is different from the actual language setting.
See the firmware instructions and download the firmware upgrade by following these Fixya Tips :

  1. Follow this link to download a pdf version of the firmware installation instruction guide.
  2. Follow this link to download the Windows Version of the Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update.
  3. Follow this link to download the MAC version of the Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update.
  4. Follow this link to download the Canon EOS Rebel XS / Canon EOS 1000D Instruction Manual.

I hope that helps.
0helpful
1answer

I can not take a picture and view finder says busy

b10909f.gif

2364a9a.jpg

I can help you fix the BUSY Error or Error 99 of your Canon EOS 1000D.

Installation of this Canon EOS 1000D firmware version 1.06 update will solve these problems:
  1. Some cameras may exhibit a phenomenon in which the LCD monitor does not display, the shutter does not release, and the BUSY indication remains lit in the viewfinder.
  2. The message, "Err 99 Shooting is not possible. Turn the power switch to<OFF> and <ON> again or re-install the battery", appears on the camera's LCD monitor, and after the above operation is carried out,the LCD monitor displays in a language that is different from the actual language setting.
See the firmware instructions and download the firmware upgrade by following these Fixya Tips :

  1. Follow this link to download a pdf version of the firmware installation instruction guide.
  2. Follow this link to download the Windows Version of the Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update.
  3. Follow this link to download the MAC version of the Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update.
  4. Follow this link to download the Canon EOS Rebel XS / Canon EOS 1000D Instruction Manual.

I hope that helps.
0helpful
1answer

Canon 1000D

Yep set the auto turn off higher and instead of removing the battery, just open and close the battery compartment.

This appears to be a problem I have raised with Canon, hopefully they will release a firmware update soon to fix this
0helpful
1answer

When i turn on my1000D i can not take a picture i can see is a busy signel in the view finder problem:

b10909f.gif

2364a9a.jpg

I can help you fix the BUSY Error or Error 99 of your Canon EOS 1000D.

Installation of this Canon EOS 1000D firmware version 1.06 update will solve these problems:
  1. Some cameras may exhibit a phenomenon in which the LCD monitor does not display, the shutter does not release, and the BUSY indication remains lit in the viewfinder.
  2. The message, "Err 99 Shooting is not possible. Turn the power switch to<OFF> and <ON> again or re-install the battery", appears on the camera's LCD monitor, and after the above operation is carried out,the LCD monitor displays in a language that is different from the actual language setting.
See the firmware instructions and download the firmware upgrade by following these Fixya Tips :

  1. Follow this link to download a pdf version of the firmware installation instruction guide.
  2. Follow this link to download the Windows Version of the Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update.
  3. Follow this link to download the MAC version of the Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update.
  4. Follow this link to download the Canon EOS Rebel XS / Canon EOS 1000D Instruction Manual.

I hope that helps.
Not finding what you are looking for?

3,955 views

Ask a Question

Usually answered in minutes!

Top Canon Cameras Experts

old marine
old marine

Level 3 Expert

2426 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Canon Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...