Question about Whirlpool Ultimate Care II GSW9650LW Top Load Washer
Follow these steps: 1. Remove the three screws in the back of the machine that holds the top of the washer on. The top case should slide back and then lift off. 2. With the dispenser tray off, remove the torx screw behind it. 3. Now take a putty knife and gently place it under the console just above the door. Gently lift up and pull the console from the left hand side first. It should gradually pop off. Be careful not to damage any of the wire connectors. Lay the console across the top of the washer. 4. Remove door by removing the hinge screws. Support the door while loosening so that it doesn't fall. 5. Feel around behind the rubber door boot at the door opening. There will be a wire retaining hoop holding the rubber boot to the door frame. Find the tension spring at the bottom of the door and pull the hoop out of the groove. 6. Pull door boot off the door frame opening and push it inside the drum. DO NOT remove the boot from the wash tub. 7. Remove the three screws holding the door latch assembly to the front of the washer. 8. The only thing left holding the front of the washer on is four screws. One on each corner at the top and one on each corner at the bottom. Once you remove the last four screws the front of the washer will come right off. I now this seems very involved, but it is simple if you follow the steps given. Reassemble everything in reverse order. Use care when handling the wire harness of the console and the door. Make sure you put the door latch assembly back on FIRST before you reinstall the rubber boot. When reinstalling the door boot reseat the gasket all the way around the door frame first. Then take the wire hoop and reinsert in the groove starting at the 12 o'clock position and work your way around to the 4 and 8 o'clock positions. You might want to have a second person assist you with holding the hoop in place at this point. With tension holding the hoop into the groove, take the remaining portion of the wire hoop and pull down while spreading the tension spring apart to snap it back into place along the bottom of the door. This will be your greatest challenge. The console will snap back into place by inserting the bottom edge first then snapping the top into place. Let me know if you need further assistance. I hope this helps you.
Posted on Aug 14, 2007
Remove the top cover of the machine. Check to see if the three tubes going into the dispenser drawer hv not come loose. Tighten well.
Posted on Sep 11, 2007
I just fixed this problem - there is a rubber hose that hooks the bottom of the drum to the drain and recycle pumps - it is ribbed and it developed a hole. To confirm and repair (repair can be done from the front of the machine)
Posted on Apr 18, 2009
Have you checked the drain pump? These washers are notorious for developing leaks with the pump. To inspect thoroughly, you will need to remove the exterior case of the washer. Just follow these steps:
1. Unplug washing machine.
2. Remove console. This can be accomplished in one of two ways depending on which type of console you have.
a. If the console has removable end caps, the caps lift off by prying on the top from the back of the washer. The cap will pull off towards you as you are facing the unit from the front of the washer. There will be a screw under each end cap that you will need to remove.
b. If the console does not have removable end caps, you will need to slide a putty knife under the front corner of each side and push in while lifting up. There is a retaining clip under each side that has to be released.
3. Once the console has been released it will lift up and fold back over the back of the washer in its resting position. Use care not to stress the small plastic hinges that hold it on. They can break easily.
4. Under the console will be two large brass colored clips. Take a large flat blade screwdriver and place it in the groove of the clip on the washer top. With the screwdriver firmly in the groove, push away from you towards the back of the washer. This will release the clips.
5. Disconnect the lid switch connector plug. This is the white colored plug on the washer top under the console.
6. Remove the washer casing. Open the lid of the washer. Using one hand, grip under the front rim of the washer opening. Do not grab the wash tub, just the casing. Tilt the washer case from the back first towards you, slide forward slightly, and then lift up. The entire case comes off exposing the wash tub and components.
Locate the water pump. It is a small plastic pump with two hoses connected to it, directly under the front of the wash tub. The pumps can develop small cracks and begin to leak. If this is the case, the pumps are not serviceable and must be replaced.
Check the tub seal. The seal in the center of the wash tub. If the seal develops leaks, you will notice water track marks on the transmission and a puddle under the center of the wash tub.
Check the the for cracks. Although it is not common, I have seen stress cracks develop on the exterior wash tub, causing leaks. The tub will have to replaced if this is the case.
Check the air dome hose to make sure it is still attached and not leaking. It is a small plastic hose that runs from the pressure switch in the console to the lower right hand side of the wash tub. If the hose comes loose of develops leaks, the washer will begin to leak as it fills (usually about 1/3 of the way full).
To reinstall the case, follow these steps:
1. Re-install washer case. With the lid of the washer open, place grasp case under front rim and place it on the washer frame. While looking down through the washer lid opening, make sure the front lip of the case is placed UNDER the washer frame and rocked back onto the frame to ensure that the small cleats on the frame fit into the slotted grooves on the washer case base. If you do not get the case seated correctly it will rattle and vibrate while the washer is in operation.
2. Make the back of the washer fits into the washer casing on each side and reinsert the brass clips. Place the clip into the slot on the back of the washer first, and then forcefully push it into the opening on top of the washer. It will snap back into to place.
3. REINSTALL LID SWITCH CONNECTOR. It is easy to forget. If you do not reconnect it, the washer will not work correctly.
4. Reinstall console.
NOTE: Run some water in the tub about 1/3 of the way full BEFORE you remove the exterior washer case. That way you can check for any leaks with water in the tub. Let me know what you fins. I hope this helps you.
Posted on May 11, 2009
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