Lexmark X5470 All-In-One InkJet Printer Logo

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Posted on Jun 23, 2011
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X5070 is my printer and the scaner mode does not work ... it says "can't retrieve application list" how do I fix it ?

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Paul Adams

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Paul Adams
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Spent an afternoon on the phone with Lexmark technician but could not resolve the problem -like a lot of other people.

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  • Expert 76 Answers
  • Posted on Jun 23, 2011
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Related Questions:

0helpful
2answers

Cannot retrieve scan applications list from computer

Check to make sure you have all the appropriate drivers and software installed on your pc; including windows updates. You can also try re-installing the printer.
0helpful
2answers

Lexmark x5650 cannot retrieve application list

A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).


If that doesn't help, try the steps below:

  1. Disconnect the USB cable connecting the printer from your computer.
  2. On your computer, go to Control Panel > Printers and Faxes.
  3. Delete the Lexmark print object.
  4. Reboot computer.
  5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
  6. When the printer turns on, reconnect it to the computer.
  7. Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to print a document to verify that the problem is fixed.
0helpful
1answer

Lexmark X4550 Scanner not working

A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).


If that doesn't help, try the steps below:

  1. Disconnect the USB cable connecting the printer from your computer.
  2. On your computer, go to Control Panel > Printers and Faxes.
  3. Delete the Lexmark print object.
  4. Reboot computer.
  5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
  6. When the printer turns on, reconnect it to the computer.
  7. Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to print a document to verify that the problem is fixed.
0helpful
1answer

Lexmark x5070 says cannot download application list when I try scanning something.

A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer > reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.
If that doesn't help, try the steps below:
  1. Disconnect the USB cable connecting the printer from your computer.
  2. On your computer, go to Control Panel > Printers and Faxes.
  3. Delete the Lexmark print object.
  4. Reboot computer.
  5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
  6. When the printer turns on, reconnect it to the computer.
  7. Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to print a document to verify that the problem is fixed.
0helpful
1answer

I cannot get my all in one Lexmark x5070 to download application list.

It could be a slight communication problem. Try to unplug the printer from your computer. Reboot your computer. Unplug and replug the printer into the power outlet to reset. When the printer turns on, reconnect it to your computer. Try to scan again.
You can also try to update your printer software. The Lexmark X5070 driver can downloaded and installed by visiting the Lexmark website at http://bit.ly/mqHzMk. Select your operating system, download and execute the file.
0helpful
1answer

My lexmark x5070 printer keeps saying "cannot retrieve application list" when i try to scan pictures onto my computer. im connected to the internet and i have a gateway laptop with windows 7

Were you able to scan to your Windows 7 before? If yes, it could be just a slight communication problem. Disconnect your printer from your computer. Reboot your computer. Unplug and replug your printer into the power source to reset it. When the printer turns on, reconnect your printer to the computer. Doing this usually fixes minor communication issues. Try to scan again.
0helpful
1answer

It says "downloading application list",

i had same issue,even after updating drivers from web site.

I solved it by downloading adobe reader,rebooting pc,then(and this is very important)unplugging the printer,AND the router for about 1min.

When i started the scan again,i selected the "scan to adobe reader"option.It all works fine,im thinking of leaving the printer unplugged from the mains till i use it,and the wireless router of course.I have a lexmark all in one x4690.
0helpful
1answer

I can't get my X5070 printer to print normal size photos. It will print 8X10 but not the 4x6 size photo.

Have you correctly set the page size to 4 X 6?

Are you using the printer in stand-alone mode or are you printing from an application?

Don
12helpful
3answers

Lexmark Scanner - "cannot retrieve application list" Won't Scan - HELP please!

Microsoft Paint ----> 'File' ------> 'From scanner or camera' (when in scan mode on printer). Just tried this and it really works.
0helpful
1answer

Scanning with my printer

No its seem to be some software clashed problem! Try to remove your old software and then try to clean registry and then install again then it should work!
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