MY EXTENSION DOESN'T RING FOR EXTERNAL CALLS ON THE KX-T7433 SYSTEM WE HAVE INSTALLED. HOW CAN I GET IT TO RING FOR INCOMING EXTERNAL CALLS?

Are the the two lines each plugged in a separate CO Line port?

By default, Panasonic numbering is 101-164 and 201-264. The Intercom gives you dial tone and you dial the 3 digit extension number. Dial 0 should ring extension 101. Normal digital phones start at 101-116 on a TD816/1232 cabinet.

Carl

From the phone, press intercom and dial 790. That clears any "cleaning person" button presses. Check the ringer control button on the left side of the phone to make sure it's on. The "we can't pick up the call" is disturbing because the line should appear on your phone. In a TD system, the lines are normally numbered 01-12, but that's on this side of the pond. If you have ISDN ot EI trunks, they may be different. In a standard key system, the line buttons are called Single CO (SCO) buttons and are programmed by prressing Program 99 on an idle phone, then the button and reading them. If they don't say SCO 01 02 03 etc, you dial 0+01 02 03 etc STORE to change them.

Pick up the handset and drop it back down when you're finished.

Carl

Take a look at the User Guide (available for download at this link:)
http://www.phone-manuals.com/panasonic/KX-T7433.shtml
to see if you can find what you need.

Extension call forwarding is controlled by a timer, and they put these things in the manual. If your CF after 2 rings is from a call to a specific extension, from that extension, dial *713 and a 2 digit number from 00-99 seconds on the intercom. Start with 18.

If your call forwarding is from intercept, then you have a system programming issue and need to look in the installer's manual or check with your system programmer.

Carl

you have to go to adreess 408 day 409 night 410 lunch
in each one get enable and desable if you dont want ring
remember to do in each line too

Somehow you might have taken the lines off the extension. I would double check that under line appearance, that extension is set to "appear and ring" for each line.

try 408

Hi,

I don't know if you've got this sorted yet or if you're still looking for a solution. If you are still looking, try the following:

From the phone the calls currently ring at, try dialling:

7102, followed by the new extension number you want the calls to ring at. You should hear a confirmation tone and then you should be sorted.

To cancel this and go back to normal, at the original phone dial 7100.

Let me know if this works! :)