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Posted on Dec 31, 2017
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I have a GE Profile Artica, This am the unit stopped running and the adjust temperature displays were both blank. The letters hrs appear in the turbo cool display. I unplugged the unit for 1 hour and plugged it back in with no results. Mod. # PS123SGRBSV There are no fans running in the unit on either side.

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Melissa Martin

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  • Refrigerators Master 753 Answers
  • Posted on Jan 01, 2018
Melissa Martin
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The "HRS" indicator is referring to hours and is related to the Quick Thaw or Express Thaw mode. If the Quick Thaw or Express Thaw feature is turned off then the "HRS" should disappear. However, it this is not the case most likely you will need to replace the main control board.

5 Related Answers

Anonymous

  • 74 Answers
  • Posted on Aug 28, 2008

SOURCE: GE Profile Artica

The main PCB at the back of the appliance has failed

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Anonymous

  • 1 Answer
  • Posted on Sep 21, 2008

SOURCE: GE Profile French Door Bottom Freezer not cooling

I am experiencing the same problem with my GE fridge. We have already tried the Turbo Cool, but nothing seems to help.
Thanks
Carol

Anonymous

  • 51 Answers
  • Posted on Feb 17, 2009

SOURCE: Fan not working. Turbo cool reads error

Verify you have voltage at your fan. If you have voltage and the fan is not running then it will need to be replaced.

Anonymous

  • 121 Answers
  • Posted on Apr 29, 2009

SOURCE: GE Side by side Cooling Fan running slow

that fridge has a computer board ?

Anonymous

  • 1606 Answers
  • Posted on Jul 19, 2009

SOURCE: GE profile Artica side by side. I am getting a frost build up

Sounds like the dispensor flap is not closing completely , pulling outside air in . Using a flashlight on the outside of the flap , look inside to see if any light is visible . If so , then the ice flap plunger and solenoid will have to be replaced . Also , excessive crushed ice can also cause frosting .

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GE Profile Artica no display

I would inspect the wires that are located at the bottom left freezer hinge, opening and closing tends to break the wires over time. crimp the broken wires into a sleeve type connector, there will be little to no slack to use wire nuts. If the wires are perfect, you might need a new display board, but the wires are the prime suspect...
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Your refrig display , has lost communication , with the main control board , located , behind the refrig , behind an 8 " X 10 " panel . The control board , is easily replaceable , with 7 or 8 plugs , attached to it . The part number , for your board , is WR55X10942 . It runs about $150.00 .
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GE Profile Side-by-Side Refrigerator gets to too cold

turn the temp setting up to40 then check in a couple of hrs
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I have a GE Profile ARtica side by side. Ice maker is acting up

The dispensor door not closing completely . Replace the flap solenoid and plunger behind the dispensor controls .
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My freezer (ge artica) temperature goes up to 40%, then cools dow

The main problem with the Artica/Profile is that they have a main control board and a thermostat board inside the fresh food compartment. I have a repair manual and will send you a copy if you want but we are going to have to look at the control boards for burn marks. Let me know if you need me. Thanks, Sea Breeze
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We just purchased a ge profile refrigerator today, and cannot get it off of demo mode

You have to go into the Diagnostic mode to see if you can reset this issue or if the main board in back is bad. Here's how to do it:

To enter Self Diagnostic mode, both temperature control panel displays must be illuminated. A display can be illuminated by pressing an adjacent temperature adjustment button. When both displays are illuminated, set the freezer and refrigerator temperature settings to 5. Simultaneously press and hold all 4 temperature adjustment buttons for approximately 3 seconds. A flashing 0 in the refrigerator and freezer displays will indicate that the refrigerator is in Self Diagnostic mode.

For temperature control panels with single-digit displays, the COLDER temperature adjustment button will increment the numbers up and the WARMER temperature adjustment button will increment the numbers down. Use the freezer temperature adjustment buttons to enter the test code number in the freezer display. Use the refrigerator temperature adjustment buttons to enter the test code number in the refrigerator display. When a test code has been entered, the displays will flash to confirm the test. Press the HOLD button for 3 seconds to begin the test.

For temperature control panels with 3-digit displays, the COLDER temperature adjustment button will increment the numbers down and the WARMER temperature adjustment button will increment the numbers up. Use the freezer temperature adjustment buttons to enter the test code number in the freezer display. Use the refrigerator temperature adjustment buttons to enter the test code number in the refrigerator display. When a test code has been entered, the displays will flash to confirm the test code. Press any button other than a temperature adjust button to begin the test.

First, run the control and thermistor test:

Control and Sensor System Self-Test (0 7)
This test checks all five thermistors located throughout the unit. Once the test is initiated, the test code (0 7) will stop flashing and the thermistor test results will appear on the freezer display in the test order listed below. The thermistor test sequence number will not be shown on the display. If the unit is not equipped with the Quick Chill option, the third thermistor (quick chill) will display a 0 and 3 audible beeps will sound at the temperature control panel. This is not a failure if the unit is not equipped with the Quick Chill option.

Thermistor test results:
• P = Pass
• 0 = Failed
• S = Short to 5 VDC
• B = Bad amplifier

When testing has been completed, do the following :
• Enter code 1 5 to completely reset the system. Then press the Hold button (or any other button than a temperature button) to accept the code.

When you're done, unplug the refrigerator for 10 seconds and plug it in....if it does not run, the board is bad.
1helpful
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Help! My GE Profile Arctica runs 24 hours a day...sounds like a fan. It stops when either door is opened, then starts as soon as the door closes. The temps on either side are higher than what they are set...

It is normal operation for ARTICA fans to run continuosly except when the door is open. If the door remains open for 3 minutes the fans will run anyway.
The temperature will vary about 6 -8 degrees from the selected temperature. The temperature will increase during a defrost cycle.
I do not believe you have a problem.
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Display out

Does the display not light up when you press a button ?? Check the electrical connector at the bottom of the door as it may have corroded or become disconnected.
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GE Profile Artica

The main PCB at the back of the appliance has failed
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