Inside the epson on the right side, there is a small windshield wiper for lack of a better word. This wipes the tip of the head. Things you can try but not factory recommended. When the ink containers are parked they are on the right, in order to see this black 1.5 inch strip you will need the ink to be on the left. generally turn it on and unplug it when it goes to the left. you can take a cotton swab now and gently dry off this wiper. after you have done both sides of the wiper, you can put some windex on a new cotton swab and go over the wiper one more time. wait 2-3 minutes for it to dry. then try to use it again.
If you have already tried the maintenance tab on the Ctrl-P, Properties, Maintenance for a windows vista OS, nosel check, head cleaning and printing adjustment....if your not broke yet on print cartridges, as these all take ink try printing only in black and white, or Grey scale. If you don't know most black comes from combining all your colors and some black. Yes I know we all thought that when we print black that it only used the black unit but no!
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