Question about Fisher and Paykel GWL11 Top Load Washer

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After power failure my GW712 wont work, the lights come on but the start up beeps don't sound and the touch pad don't do anything, also there is a whirring sound coming from the control panel.

Posted by garyradway on

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James Foster

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Hi - that sounds nasty - its possible the display or the control module has failed as a result of the power failure.

I suggest the motor control module be the 1st unit to be replaced, don't think you can get around this one.

Posted on Jun 21, 2011

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F1 touch pad / ERC test This simple test will help determine whether the ERC (Electronic Range Control or Clock) or the touch pad is defective when F1 error code is present.

Note: Some models incorporate the touch pad in to the ERC as a single assembly, in which case this test is not necessary. Simply replace the ERC (Clock).

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F1 touch pad / ERC test This simple test will help determine
whether the ERC (Electronic Range Control or Clock) or the touch pad is
defective when F1 error code is present.



Note: Some models incorporate the touch pad in to the ERC as a single
assembly, in which case this test is not necessary. Simply replace the ERC
(Clock).



Warning: If you feel in any way uncomfortable performing this test or
making this repair, please contact a qualified appliance repair technician.


1. Disconnect power to the range (unplug the range power cord or turn the power off to the range at the circuit breaker). It is very important that the power to the range has been disconnected, so please double check before continuing


2. Gain access inside the control panel.

3. Disconnect the touch pad (also called keypad or membrane switch) ribbon from the ERC


4. Make sure there are no lose wires, or anything else that may cause a short when power is turned back on. Assemble the control panel back the way it was


5. Turn the power back on.

6. Wait for at least one hour to see if the F1 code comes back (usually accompanied by a beeping sound)


7. If F1 comes back, replace the ERC. If it does not, replace the touch pad.




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This simple test will help determine whether the ERC (Electronic Range Control board or Clock) or the touch pad is defective when F1 error code is present. Follow carefully, and with caution.

Note: Some models incorporate the touch pad in to the ERC as a single assembly, in which case this test is not necessary. Simply replace the ERC (Clock).

Warning: Do not preform this test if you feel as if you are not qualified to do so. Contact your local service depot, if needed.

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2. Gain access inside the control panel.

3. Disconnect the touch pad (also called keypad or membrane switch) ribbon from the ERC.

4. Make sure there are no lose wires, or anything else that may cause a short when power is turned back on. Assemble the control panel back the way it was.

5. Turn the power back on.

6. Wait for at least one hour to see if the F1 code comes back (usually accompanied by a beeping sound).

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To lock/unlock the controls:
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To unlock the control, touch and hold the
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feature is activated.
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