The right CD deck of the Gemini CDMP 6000 that I very recently bought is no longer working. It will load/eject CD's but will not read/play them (any kind), displaying only a 'starting..' message. The unit worked perfectly well out of the box, but began having this problem after 1-2 days. Is this a common problem for this product? Please advise on solution options. Thank you.

Hi mreuten44,

If the unit won't play or read disc, it is often caused by the lens. The easiest way to correct this problem is as simple as the lens may need cleaning. Here are several troubleshooting steps that you can take:

1. Remove excess dust from the CD player. Make sure to dust in between buttons, knobs, power cord(s) and audio-out ports. Note: use a dry duster, as moisture will harm your CD player further.

2. Use a disk-based lens cleaner to remove ground in dust or dirt from the CD player's lens. These lens cleaners look like a regular CDs, but have specially-made bushes on the reverse side that gently remove excess dirt from the CD-reading lens. Simply put the CD in your player, and press the "Play" button to clean the lens. Do not run the cleaner more than once, as excess brushing can cause scratches on the lens.

3. Polish the lens. Use a glass or eyeglass cleaning solution and a lint-free cloth to gently polish the reading lens. Clean it by using a low amount of pressure and softly polishing the lens and its surrounding area using soft, circular motions. Do this for about a minute or two and then allow the player to sit for a few minutes before trying to play a CD.

4. Make sure the slider that the lens is attached to is all the way back to the platter.

5. Check the platter, it may have slipped down to close to the lens and it wont focus.

6. If the above steps did not work, the motor drive circuit is defective. At this point you need a help of a repairman to check the unit.

Hope it helps.

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