I bought a HITACHI FS-U25/320H external hard drive and suddenly, it crashed and now i can't even open it....it makes a clicking sound once in a while and if i try to open it, it just says "no response"
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
A Hitachi USB external hard drive is a device that acts as portable, removable storage for your personal computer. If you need additional space to house files on your computer but don't want to go to the trouble of installing an internal drive inside the case, a USB external hard drive is your best option. These drives are "plug and play" devices, which means that very little can actually go wrong. If you're having problems, fixing them shouldn't take more than a minute or two.
Check your connections. A USB cable needs to be connecting your Hitachi external hard drive to your computer. Your external hard drive's power cable also needs to be plugged into a functional wall outlet, surge protector, extension cord or power strip. Make sure your Hitachi USB external hard drive is turned to "On." An "On/Off" button is present on the front of the unit. If the indicator light around said button is not illuminated, the drive is "Off" and your computer won't be able to recognize it. Press it to turn it on and then try to access your drive again. Format your hard drive. If your Hitachi USB external hard drive doesn't currently have a file system on it, you won't be able to use it to store data. Open up the "Computer" icon in the "Start" menu. Right-click on your USB external hard drive's icon and click "Format." Click "Start." This will install a file system on your Hitachi USB external hard drive. After this process is finished, you will now be able to use your drive. Restart your computer. Certain models of computers (especially older models) won't recognize new hardware unless your computer boots with the hardware already connected. Leave your USB drive plugged in and restart your computer. Once you do this, your Hitachi USB external hard drive should appear as normal in the "Computer" folder with all of your other drives. Hope this helps.
A Hitachi USB external hard drive is a device that acts as portable, removable storage for your personal computer. If you need additional space to house files on your computer but don't want to go to the trouble of installing an internal drive inside the case, a USB external hard drive is your best option. These drives are "plug and play" devices, which means that very little can actually go wrong. If you're having problems, fixing them shouldn't take more than a minute or two.
Check your connections. A USB cable needs to be connecting your Hitachi external hard drive to your computer. Your external hard drive's power cable also needs to be plugged into a functional wall outlet, surge protector, extension cord or power strip. Make sure your Hitachi USB external hard drive is turned to "On." An "On/Off" button is present on the front of the unit. If the indicator light around said button is not illuminated, the drive is "Off" and your computer won't be able to recognize it. Press it to turn it on and then try to access your drive again. Format your hard drive. If your Hitachi USB external hard drive doesn't currently have a file system on it, you won't be able to use it to store data. Open up the "Computer" icon in the "Start" menu. Right-click on your USB external hard drive's icon and click "Format." Click "Start." This will install a file system on your Hitachi USB external hard drive. After this process is finished, you will now be able to use your drive. Restart your computer. Certain models of computers (especially older models) won't recognize new hardware unless your computer boots with the hardware already connected. Leave your USB drive plugged in and restart your computer. Once you do this, your Hitachi USB external hard drive should appear as normal in the "Computer" folder with all of your other drives. Hope this helps.
ry connecting the external hard drive to another computer to recover/backup your data. When
you have such a large capacity hard drive, it pays to have a second
large capacity hard drive to backup your data in the event of the other
hard drive dying.Hard drives do fail especially if you accidently drop
it.
It should plug in as a Windows Storage device.This will appear as another drive on the computer. Copy the file across the "new" drive. Then ask windows to stop using the drive by clicking on the USB device icon and selecting stop storage device. Then you can disconnect it safely.
I had this problem a few months ago and i fixed it by following this steps.
Go to control panel.
Administrative tools.
Computer managment.
Storage.
Disc management.
Right click on you drive in the chart
Click on change drive letter
Change
Restart your computer and it should work.
Please rate this.
It sounds to me like there is a seek problem.Is this the sound coming from the inside the box itself? If so, that is NOT good. Usually when you hear crazy noises like that from a hard drive, its internal damage. I imagine when you tripped on the cable and it fell to the ground, it exceeded the g-force rating for the drive. That and the fact it was under power and doing read seeks, the heads could have crashed. I guess you could disassemble the unit and hook up the hard drive as a slave inside your computer and bypass the external unit to see if that solves it. Its worth a try. It really does sound like its not a good situation. Sorry about that. I hope this helps!
×