My compaq presario C762NR Notebook PC is not connecting to the internet. My connection is very strong but the pc says "Connection status: unknown. The dependency service or group failed to...
compaq presario C762NR
wow, posting with NO OS stated, no Operating system stated.
windows what?, OS2, Linux, what? be specific or help will not be correct.
connecting. we don't know at all what connections you have,
none stated?
is this an Ethernet cable (cat5/6-RJ45) ? to your ROUTER?
or wifi to your home router, what?
if Ethernet cable works and wifi not then we know is wifi only.
why not use a cable, buy one for $3 and keep it handy.
btw , the cables allows getting long winded windows updates 100x faster. or if installing an new or updated or restore OS even faster.
we have no idea at all what OS is there.
nor if it was upgraded to a higher version without HP support.
its and HP computer now, Compaq is gone.
if you look in DEVICE MANAGER.
see all net work chips there, ?
are all of them happy, no red, no yellow marks or missing ?
if yes, then your DRIVERS are wrong, or corrupted.
that is step one,
not get connected. get connected can not fix bad drivers.
so DM is first.
but first first is what , DRIVERS matching your unstated OS.
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