Willnot come on frozen
It always says low battery, even when charged for hours through USB. IT FREEZES ON THE ZEN V SCREEN and DOESN'T SHUT OFF UNTIL IT DIES COMPLETELY! PLEASE HELP ME!
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First place the Zen in the freezer to help the firmware to stiffen up. Once frozen place in microwave for 25 seconds. This will reset your device and all should be good.
If you already try both reset, then try doing a firmware update.
On computer try unplugging computer power cable, and if it is a laptop also remove battery, this sort out problems related with electrostatic charges on computer USB ports.
The zen need a full charge... if you have an ac adapter plug it in for at least eight hours. if you don't have an ac adapter plug it in via USB to a DESKTOP computer (not laptop) and try to use a differnt usb cord (creative doesn't always include a powerful enough cord to get the zen out of that low power state)
refer to creative.com/support and look up info on your model to see if anyone else has your issue
My Creative Zen V Plus wasn't recognised by my PC, then it wouldn't even switch on.
Following the solution of another
similar problem on here I fixed it. Connect your Zen via USB to your
computer and press the reset button. Should spring to life and start
re-building your library. I am as I type adding new tracks to mine :))
If a reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!
I had the same repeating problem with my Zen V Plus 2GB. There is a tiny hole on the left side of the player, underneath the on/off switch. Stick a paperclip in there and press gently to reset your player. I lived for 6 months letting the battery wear itself out before I discovered this reset hole. I finally found the offending piece of music and deleted it from the player. I haven't had any problems with my Zen freezing since deleting that song. Pay attention to whether it always freezes on the same media, that might be the source of your problem.
I Recently bought a Zen, and it works great. The only problem I found was that it freezes itself from time to time, and the best solution to this problem is on the bottom of your Zen, there is a very small Reset hole. With a needle or a toothpick, gently stick it in, and push lightly. This will allow the Zen to unfreeze, and return back into it's regular mode. All your files will be saved, and kept on to the Zen, so you don't need to worry about losing any of your files.
I have two of these devices - one for each child neither of them will do anthing except display 'Low Battery'
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