First, go into the "properties" of the driver -
Once the dialogue box opens, the lower part (in the top left corner) it will either say, " This is working properly". Or will give a message of wether the driver is out of date, not installed, or there is an error. If it says "this is working properly", than there may be a problem with the external speakers if equipped. If you are using external speakers with USB port plug n' play - unplug the units, uninstall any drivers that were automatically uploaded, and simply plug the speaker back in. If this does not make a difference, try "rolling back" the driver in the dialogue box when viewing the driver "properties".
In any case of an error, or message of "not installed" it is best to first locate the driver for which I can be downloaded, and installed.
Next, once you have retreived it (on disc, etc) and are able to install/download the driver (update usually can do this if the option is available in the dialogue box), un-intall the driver - then proceed to install the new driver.
Please let me know if you need furthera assistance.
carsandcomps,
Guru, Premium Expert, Phone Support, Live Chat @ Fixya.com
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