Audiovox Richmond 6G40-36F 6-Year Tall Gas Water Heater Logo
Anonymous Posted on Jun 19, 2011

Hi i have a power vent water heater model #-6g40pvw-40f. It go's into lock down mowed one light lit on vaction two more on A-and B is it the heating element or lighter mechanison thank you mike from iowa

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1 Answer

A

Anonymous

Hello Mike,
Check gas pressure, burner parts need to be cleaned, check electrical outlet, hot surface igniter is bad

White Rodgers intellivent error code:
http://waterheatertimer.org/How-to-adjust-water-heater-temperature.html#Intellivent
http://waterheatertimer.org/pdf/Intelli-vent-gas-valve2.pdf

Error code says: system in lockout, but you know that.
1) Low gas pressure, no gas to water heater: call gas company to check pressure
2) Hot surface igniter not positioned correctly: inspect and clean burner parts.
http://waterheatertimer.org/images/Reliance-hot-surface-ignite.jpg
3) Low voltage to water heater/ outlet has wrong polarity: Use circuit analyzer on electrical outlet to make sure polarity is correct

Typical power vent manual:
http://waterheatertimer.org/pdf/Reliance-40-50-power-vent.pdf
Cleaning water heater:
http://waterheatertimer.org/How-to-install-gas-water-heater.html#clean
http://waterheatertimer.org/pdf/How-to-clean-combustion-chamber.pdf

  • Anonymous Aug 13, 2011

    100% accurate resources were provided for do-it-yourselfer. If answer is not helpful, then (1) add a comment and describe the water heater control valve in detail, (2) read the information provided, (3) add what your instruction manual says, and then (4) say what you have done so far to solve problem. Or (5) if you want real simple answer, then call service technician who will charge you to drive over there and troubleshoot and repair problem.

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I looking for a manual for a Richmond 6G40PVW-40F, any suggestions?

Clean arrestor screen
Avoid rheem-Richmond products since they do not post service manuals
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intellivent

Gene

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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I have a Richmond 40 gal water heater model# 6G40PVW-40PF manufactured 5/2010 and it wont't stay lit. I don't have the owners manual as we purchased our home in 12/2011 and it was a foreclosu

Well I you have the problem resolved by now, but I will answer anyhow. This just happened to me yesterday with the same water heater that you have. My problem was that the flame sensor was dirty and not picking up that the burner was lit, so it shuts everything down and goes into lockout mode. I had a similar problem with my furnace lighting system. It is called flame rectification. What actually happens is the flame itself allows a small current to flow through it, so the flame sensor actuall makes electrical contact with the burner. The control senses this connection and knows then, that the flame is on. If it doesn't sense this connection, it thinks the flame is out, so it must shut off the gas valve to prevent a possible explosion. Take your burner out and clean up everything in there, being careful not to break the small glass bulb inside, which is another safety device. Fine emery cloth of a wire brush will clean up the flame sensor good. Also wire brush the burner itself, since this is the other end of the rectification circuit.
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Rheem 22V50F1 pilot won't stay lit. Changed thermo couple & it lit, ran then went out. Let it sit overnight & it lit, ran then went out. What next? p.s. The unit is 5 years old. Thanks

If pilot lights and flame is robust and clear blue, and pilot goes out later, then some suspects can be excluded: air in gas line, low gas pressure, thermocouple is overtightened (finger-tight + 1/4 turn), thermocouple not positioned correctly in the flame, dirty pilot tube.
If flame is yellowish and small: then clean pilot tube and combustion parts.
http://waterheatertimer.org/How-to-install-gas-water-heater.html#clean
Remaining suspects can include: air in gas line, low gas pressure, bad gas control valve, tight house so household vent fans pull air down water heater vent that blows out pilot, hot attic with inadequate ventilation, water dripping down vent.

Open following links to read troubleshoot resources.
http://waterheatertimer.org/pdf/Pilot-light-will-not-stay-lit.pdf
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot
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I have a richmond power vent water heater model number 6G40POW-40F.It will run for 2 min then shut itself off then restart and do the same thing all over.Then 2 lights come on and it wont run. Any help...

Fastest way to solve water heater problem is call plumber or service technician.

Open following link for typical error codes for intellivent gas valve found on newer Richmond/Rhemm power-vent gas water heaters:
http://waterheatertimer.org/pdf/Intelli-vent-gas-valve2.pdf
http://waterheatertimer.org/pdf/Intellivent-service-manual.pdf

There is no 100% sure way for novice to repair gas water heater.
This is because electrical parts have to ohm-tested using information from service manual that is typically not sent with new water heater.
Also parts have to be cleaned. The gas pressure checked, air in gas line removed, burner tubes and pilot tube and combustion chamber cleaned, burner parts inspected for problems, air intake cleaned, exhaust vent tested.
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot

Best way for do-it-yourselfer to solve water heater problems is to learn as much as possible about specific model by reading product manual that comes with new heater.
The manual will show error codes.
Then keep up with yearly service recommendations shown in manual.
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I have a model 6G40PVW-40F water heater and we have no hot water... the thermostat light on warm/vacation is on and so are 2 other lights...If I diconnect it and re-connect it then it will start..the gas...

Most gas water heater problems today can be solved with yearly maintenance that includes cleaning burner parts, clean air intake, check venting, check electrical connections, bleed gas line, and check gas pressure.
Gas water heater manuals recommend yearly maintenance by service technician.

In past years, gas water heaters required less maintenance, but they were less energy efficient and more dangerous to operate.

Sounds like you have Intellivent gas control valve thermostat.
Open following link to identify gas valve and see error codes:
http://waterheatertimer.org/pdf/Intelli-vent-gas-valve2.pdf
http://waterheatertimer.org/How-to-adjust-temperature-on-water-heater.html#intelli

Error light on vacation + 2 other lights = 3 possible conditions:
1) Wiring error: check outlet with circuit analyzer:
http://waterheatertimer.org/images/Typical-circuit-analyzer-15.jpg
2) Pressure switch tubing not connected, air intake obstructed (clean intake), or vent exhaust obstructed (check for proper venting).
http://waterheatertimer.org/images/Test-water-heater-vent-400.jpg
3) System in lockout: Low gas pressure, hot surface igniter not positioned correctly.

You can do some of this yourself.
http://waterheatertimer.org/How-to-install-gas-water-heater.html#clean
0helpful
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Richmond power vent will not stay lit, the bunrer will lit than after about 5-10 min. it goes and tries to relite and than goes into lock down. after it about 5 min. you can reset it and it will do the...

Richmond-Ruud-Rheem
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot
http://waterheatertimer.org/pdf/Pilot-light-will-not-stay-lit.pdf

It sounds like you've read the manual.
And cleaned the burner parts according to manual.
You replaced thermal reset, but system is still tripping, so either the gas valve and tubing are bad, the thermocouple is bad, or there is a problem with gas pressure, or gas line.

Post question on pro water heater forum:
http://www.thetankatwaterheaterrescue.com/forums/forum3/
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Richmond power vent water heater won't stay lit. I've reset the unit several times and the unit will run for about 10-15 minuets then shuts down (into lock down). Then I have to shut it off unplug it and...

I have a 40 gal richmond water heater with power vent and had a similar roblem. I call to talk to a tech and he suggested the vacuum switch. I ordered on line. It was $43 plus shipping and I installed it and it did the job. I happy.
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Pilot light won't stay lit in gas water heater

If this heater was manufactured after 2003 it has a FVIR filter. It is usually located on the bottom of the heater and this is where it draws air into the combustion chamber. Check to see if it is clogged with dust or lint.
because the heater probably has a sensor, it is not getting enough air and shutting off. hope this helped.
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