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I do not know my password in order to renew my Norton subscription

Posted by chrystynah on

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  • chrystynah Jun 18, 2011

    Norton Internet Security that expired

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1 Answer

Rofel Lantican

Rofel Lantican

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Hi,
Welcome to Fixya. I would like to know if you're referring to the Identity Safe of Norton Internet Security?Please provide the information needed to be able to fix the issue
Thanks

Posted on Jun 18, 2011

  • Rofel Lantican
    Rofel Lantican Jun 18, 2011

    Hi,



    Welcome to Fixya. If you want to renew your subscription just follow the link below. If your referring to the renewal code as the password it will be sent to your email.






    Thanks

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I have paid my subscription order 1644911126 dated 23 August but the Norton internet Security Subscription Renewal SPO55C7CB11 is out of date and I need an updated renewal No. to be able to complete the...
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Fixya has nothing whatsoever to do with Norton. Just ignore the request to renew the subscription on the old computer no longer in service.
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Jun 12, 2010 • Computers & Internet
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I renewed my subscription on 10 March, Order No. NP12650135, but continue to get reminders to renew on your reminder pop-ups. Please input my renewal to reflect that subuscription has been renewed.
This is an issue that frequently comes up. Please make sure that you have your product key from your new subscription stored (the MyNorton account is a useful place to store the data since you can cut and paste the number into Norton IS).

First check if NIS 2009 has your correct subscription information. Start the program, click on Help and Support > Subscription Status. Click Finish when that window finishes its activity.

If it is still confused, my solution is to update to Norton Internet Security 2010 (no cost to you).

One way to do this is through the Norton Update Center:
http://updatecenter.norton.com/?NUCLANG=en

The other is to use the Norton Removal Tool:
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
After the product removes all trace of any Norton product and rebooting your computer, if you have a good internet connection, it will lead you through downloading and installing the updated product. I recommend the Removal Tool since frequently the error you report is due to NIS not correctly updating the registry when the new subscription is updated.

I hope this helps.

Cindy Wells
(NIS 2010 is for XP, Vista and Win7)
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Mar 26, 2010 • Symantec Norton Internet Security 2009
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Have renewed Norton anti virus for the next year Paid by credit card. Computer shows 'protection expired confirmation # NP11822299
when you have ordered the renewal, you should have received an email with a renewal code. Even if you have not received the email just go to the URL so that you can access your order and get the renewal code. (www.findmyorder.com or http://shop.symantecstore.com/servlet/ControllerServlet?Action=ContentTheme&Locale=en_US&SiteID=symnahho&ThemeID=106300&pbPage=OrderStatus&resid=S7XhpQoBAkgAADuUy8QAAAAb&rests=1270210979283)

once you have the renewal code, you can open the Norton program and click on subscription and follow the instruction.

Please encourage us if this was helpful to you.

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Feb 09, 2010 • Symantec Norton Internet Security 2009
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Why is my renewal via my computer not valid-Visa has been charged
Email Norton and tell them your situation, they will tell you what to do to fix the problem seems like a problem that's more there doing than yours.
Or
  1. Start your Norton product.
  2. Do one of the following depending on your Norton product:
    • For Norton 360: Click My Account, and in the My Account window, click Renew Subscription.
    • For Norton 2009 products: At the top right corner of the window, click Help & Support > Subscription Status. Skip to Step 6.
    • For Norton 2008 products: In the bottom-left corner, click Subscription.
    • For Norton 2007 products: On the product tab, click Support, and then click Subscription.
    • For Norton 2006 products: On the Help & Support menu, click Subscription.
  3. Click I have already purchased a subscription, check my subscription status.
  4. Click Next.
  5. Click Next.
    Your Norton product checks your subscription status. This could take a minute or two.
  6. Read the information in the Status check panel, and then click Finish.
    Your subscription expiration date should now be correct.
If this helps you out, feel free to leave positive feedback. Thanks for stopping at Fixya !
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Jan 09, 2009 • Computers & Internet
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Message says my subscription has expired? I purchased Internet Security from Nortons on 12/7/07 why has it expired? It appars I am no longer protected and do not understand why this is.
Most of the Norton antivirus comes with one year subscription. date u mentioned here seems like more then 1 year old. That's why it says expired
If you dont want to spend any more money on antivirus then uninstall this one and download AVG from this site. this is really good antivirus for free and good for ever.
here is the link
http://free.avg.com/ww.download-avg-anti-virus-free-edition
Please rate my answer
Thanks
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Sep 27, 2008 • Computers & Internet
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I received an e-mail stating that my Norton AntiVirus subscription is scheduled to automatically renew on September 19, 2008, I keep getting a pop-up telling me to verify my my subscription for renewal. ...
norton does not automatically renew, unless you pay, then you can update the version, either a spam e mail or pop up, only renew it when the official norton pop up tells you
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Sep 15, 2008 • Computers & Internet
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My computer keeps telling me my Norton AntiVirus cover is out of date. This was renewed on Friday 4 April. Order No. 1847546580. Password: tinker. Please confirm
You need to update this order number into Norton Antivirus. Additionally NAV may actually need to be reinstalled. Symantec should be able to talk you through any issues with your resubscription process, as you haven't been specific enough with what you have done on with your client software during the renewal fo your subscription.

Symantecs contact information is available from http://www.symantec.com/feedback/contactus.jsp
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