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You need to remove the cartridges, see to it that the colored cartridge are olaced in its right location the same as with the black cartridge to avoid an error.
Each cartridge having printing life, as long as cartridge health condition is good it won't gives any trouble. Subjected series printer having mono & colour cartridges,1. Remove both cartridge from the printer 2. Switch on & wait till message appears for insert the cartridges..3. Insert mono(Black) cartridge, close the door & wait till message appears on screen. If message appears same as cartridge error mean that mono cartridge is faulty replace it, if message appears like insert another cartridge, it's confirmed that colour cartridge faulty.. Replace it..
The printer has detected that you are using a refilled HP ink cartridge.
HP stated on their ink cartridges as Intended for single use only.
If you use it a second time, it would be Not Intended for this printer.
If the cartridge has not expired and was not refilled, you could call HP for a replacement.
You coud also try to remove and install back the cartridge.
Reseting the printer by turning the printer off then on may work.
Try taking the cartridge out and without touching the gold connector pins on the back, clean them with a Q-tip and rubbing alcohol. Do the same with the connector pins in the printer. Some times dirt, ink, etc. gets on the pins and does not make good contact. Thus, an error message and perhaps no printing.
You are trying to put the wrong catridge into right hand side,. the catridge you have put is incorrect. try removing the catridge and put the right catridge back
In this case make sure that the catridges are inserted in the right slot......
The Colour Catridge should go in the right side and the black Catridges should go on the left side....
Make sure the catridge which u are using on this printer is the right one..........
It should not be a refilled cartridge if it is it will not work because Lexmark printers are not designed to work with Refilled catridges it may damage ur Printer.........
If everything here is fine just take out both the catridges......
Take a Dry Paper Towel........
Clean the copper contacts on the printer as well as the Catridges.......
Unplug the Power Supply from the Printer............
Replug it in and if still it says catridge is missing then may be a problem with the catridges..............
Hope it Works.....
Good Luck........
u better check the catridges first specially black catridge,or get it tested on any other printer,but before that wipe the back side circuit section of the catridge with a tissue paper,n try,if the catridge is ok then the catride unit is has to be replaced
thnx N
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