It wont suds up. it just keeps shooting out soapy water and i have the screen in correctly

SYSTEM:
Will work with:

• Kirby G3 vacuum cleaner
• Kirby G4 vacuum cleaner
• Kirby G5 vacuum cleaner
• Kirby Gsix vacuum cleaner
• Kirby Ultimate G vacuum cleaner
• Kirby Ultimate G Diamond vacuum cleaner
• Kirby Sentria vacuum cleaner
• Sentria II (Sentria2)

This is unused shampoo attachment. We buy new parts and assemble this shampoo attachment so you will be the first one to use it.
Set includes:

1. Tray with shield
2. Nozzle
3. Brush roll
4. Belt
5. Container with cap
6. Hose
7. 12 oz. shampoo

NOTE - pictured Kirby Sentria shampooer box may not be included.
If you have never used this shampoo, we highly recommend reading our ONLINE MANUAL. This is a simple but very effective unit but you have to learn how to use it and "common sense" will not be enough! HOW TO - V I D E O S

Tank with soapy solution is attached in place of the bag. It utilizes the air coming out of the exhaust to blow soapy water on a small screen that turns it into thick foam. The foam is simply laid over the carpet (you must vacuum before you shampoo). Foam allows the spread of a small amount of water over the area so carpet is not soaked all the way through. Foam is left on the carpet for a few minutes so it has just enough time to moisten the fibers of the carpet and loosen the dirt (not too long otherwise foam may dry). Then foam maker is set to "OFF" and you slowly pull Kirby vacuum over the area where you laid the foam. The rotating brush in the shampooer nozzle rubs the moisture off carpet fibers and and throws it into the tray in front of the unit. You will not see gallons of dirty water but that is because you did not put it on the rug in the first place. Carpet should dry within 1-4 hours (depends how many times you laid the foam and what is humidity in the room). After it dries it has to be vacuumed. Solution that did not get picked up with the shampooer brush dries and shampoo additives do not let the dirt stick back to the fibers of the carpet. It is loose when it dries so in order to pick up what is left, you must vacuum again.
Shampoo:
You can use any carpet shampoo sold in your local store but make sure that this is carpet shampoo that makes foam and pay attention how much you have to dilute it with water as various shampoo products come in different concentration. Avoid using "just anything" that makes foam. Some household chemicals (such as dishwasher fluid) will do great job but it will leave carpet unprotected so dirt will stick to it so well that you will have a filthy rug in no time. Kirby Vacuum Shampooer


800-775-6586
GoodVac com

are you mixing it correctly this link below may help you
http://www.goodvac.com/Articles.asp?ID=153

If you sucked suds or liquid into the motor it may have damaged the motor.

do you have the dial set to presoak ? Clean? or Rinse?
make sure the container for the soap is full and is popped into place correctly.

also... if the water canister is empty or the dirty water container is full it will stop sucking up the water :)

make sure u put the exact/right instructed amount of soap in the tank.....after each room, wash & clean tank filter. open tank all the way.....pull back slowly. if too much foam...adjust tank knob.

The suds screen is not there or is somewhere in hose elbow. Click HERE and read the tip about installing the suds screen.

If you want to see where the screen is supposed to be installed - see out Kirby shampooer manual HERE.

Good Luck
Rocky
:-)

Follow instructions HERE.
If it is soapy water NOT FOAM coming out - make sure suds screen is installed.
If you get mountains of foam and it is absorbed into the rug by the time you are ready to pick it up - maybe you dispensing entire tank of soap before you go to pick it up. Do carpet in 6-10 foot wide sections.

Some carpets (especially Berber) are not easy to get the foam off...

instead of glue I used a rubber band to help provide an air free grip to keep it in place. Just a thin tiny rubber band around the cap then insert and it should stay snug. Mine hasn't fallen out since but if I ever needed to clean it or clear debrie I could take it out still.

there is a little plastic round piece with a mesh screen that should go on the hose part of the shampooer that connects to the tank...make sure that its seated properly since it's this mesh screen that produces the suds

this site may be helpful
http://reviews.ebay.com/KIRBY-CARPET-SHAMPOOER-INSTRUCTIONS-MANUAL-DIRECTIONS_W0QQugidZ10000000004594992

make sure the brushes on the shampooer head are spinning and that you have the shampooer head lowered all the way down to its lowest setting. Also...shampoo at a slower pace than you would move when vacuuming...when both putting down the suds on heavily soiled areas and scooping them up. The more oils in the carpet, the less suds you'll see when the shampooer is working properly. one more thing that may be mentioned in the guide is the little round sud screen that attaches to one end of the shampooer hose...make sure that little mesh screen is there and seated properly. It is what produces the suds from the shampoo solution.