Question about Polycom SoundPoint IP 501 IP Phone
You need to reinstall all the files back onto the phone. You can get the files from the Polycom Website. You can also follow the instruction from my Polycom 501 Fixya blog to see how its done.
Posted on Feb 20, 2014
Can you pls check the configuration file on the tftp server
some wrong information is there
pls compare with any other ip phone
Posted on Oct 30, 2009
SOURCE: error loading 0004f220429c.cfg
This means the phone cannot find its <mac>.cfg file on the boot server, and does not have one loaded in its own flash memory.
You will need to configure a boot server to host the SIP software, BootROM, and all the config files (these are included in with the SIP software).
You can download these from Polycom's product support page:
Posted on Jan 12, 2010
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