It is overheating which usually means something is restricting the airflow, first check for an obstruction somewhere. Both filters should be cleaned frequently and replaced approx. once a year. If new filters don't solve the problem then you probably need a new motor.
Go to hover for the owners manual sounds like it might be a clogged internal filter stifling the normal flow of cooling air around the motor
SOURCE: Hoover u5720-900 quits running and restarts again after some time
There is one more filter under where the collection tank & Hepa filter sits -- there is one screw that holds the cover down - remove that filter and clean it that will help. I also find I need to vacuum the hepa filter as well- it is too expensive to replace all the time. The Hepa filter can be placed inside a plastic bag and shaken really good to get the dust off of it
SOURCE: hoover mach 5 only used 3 times
If the filters are ok, and there is no clog in the hose or dirt inlet down by the brushroll, then the motor protector is probably bad.
SOURCE: burned smell
If the motor slowed down this would indicate a bad motor. not cost effective on this model to replace unless under warranty. it is not uncommon these days to see a motor go bad every now and then.
What are the first 4 digits of your serial number? this would be the month and year of mfr. even without a receipt, a warranty service shop should be able to assist you.
I’m happy to assist further over the phone at https://www.6ya.com/expert/robert_b96ba3f038cf317c
SOURCE: Hoover Windtunnel shuts down after 15 minutes
Might be that its not exausting enough heat & stutting its self down..
Try cleaning all the filters & the hepa filter..
This will increase air flow & maybe fix the issue..
Hope this helps !!
rate me good ;o)
SOURCE: Need owner manual for Hoover Steam Vac Dual V
Here's a link to your manual : http://www.hoover.com/pdfs/manuals/F7431900.pdf
Best of luck, Faith
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