This problem happens to be on Microsoft's end. You can contact them via email, phone, and Twitter http://support.xbox.com/en-us/pages/contact-us.aspx at that link.
This happenes to my account per microsoft the xp is hansledon Activivsions servers. Calling them in the morning.
I just spoke with activision they can't do any thing either. They said they are aware if the problem but I have to wait for a patch to come out to correct. They don't know when the next update will be
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