Question about American Standard Cambridge 5 Ft. x 32" Right-hand Drain Whirpool Tub, Whit

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We have an American Standard whirlpool tub. It's probably about 20 years old and we haven't been able to find the model name or number. It's about 4' by 5'. Our problem: we don't know how to turn on the whirlpool! There's a flat switch on the rim that says "On-Off" (it's on the American Standard metal label) but nothing happens when we push it. Can you help us? Thank you very much!

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john h

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You have to access the lower control the switch should be an air type one it uses air pressure from pushing in the button they some times crack ,dislodge or damaged and will not turn on or off unit also switch can fail

Posted on Jul 12, 2017

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Fred

  • 62 Answers

SOURCE: We have an American Standard lifetime whirlpool

Chances are that the drain assembly was not part of the tub but a 'generic' plumbing part. Is this pop up drain the type that you push down and it clicks closed and push down and then it pops up? It unscrews from the drain fitting and you can get a replacement at a big box store. A better pop up replacement is one called a Rapid-fit. It drains faster.

Posted on Jun 05, 2009

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Have an American standard whirlpool tub. the on/off button is stuck on on. now the only way to shut the jets off is to flip the breaker to the bathroom. how do I fix this


This sounds like the air switch in the motor is not working properly. You will need to remove the pump from under the tub to access the air switch located in a housing on the motor.
Replacement Air Switch will cost you about $20

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You haven't given the exact model number of your set here. Just visit this site named'Electro-help' for more details. Check this link and select the site. Pull up older posts there.

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In my case I took the motor out and used a screw driver to turn the impeller in the front of the pump and the fins inthe back. Put it back together and it worked. I then used 2 tablesoons of dishwashing detergent and 1/2 cup bleach and ran it for 20 minutes to clean and degrease the impellers

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My american standard jet tub will not turn on. The power is going to it. It clicks when you mash the button that is in the tub. It does nothing but click. The model # is PUWWSCAS12598R


Hello:

Please contact us at American Standard, and will be glad to assist you.

-Paul, Brand Marketing
on behalf of American Standard Brands

1-800-442-1902
Monday through Friday
8:00 A.M. to 7:30 P.M. EST

Technical Customer Service
Monday through Friday
8:00 A.M. to 6:00 P.M. EST
8:00 A.M. to 3:00 P.M. EST Saturday

Sep 02, 2011 | American Standard 2771.002.021 Cadet 5' x...

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The on off button presses down but not up and the a irflow does not go on. It is less than a year old and the construction men purchased it at Home Depot. Since they left no papers with me, is there any...


This tub should certainly still be under warranty if it is less than a year old. With my business, I offer a one year warranty that is standard with all of my installs. You may want to try your contractor first to see if he/she offers a warranty. If your contractor did not offer you a warranty, you may call American Standard @ 1-800-442-1902 mon-fri. from 8 am-6pm EST. If you have to go through them, the part should be under warranty, but you will be on your own for the labor portion. I would still check with my contractor first. I do not know any contractor that does not offer a one year warranty. Unless this was just a handyman and not a professional contractor.

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1 Answer

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Most of these jets turn to close. Check if you turn the nozzle. Hope it helps

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