HP COLOUR LASERJET CM4730 F MFP Printer Logo

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Posted on Aug 19, 2008
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49.4C02 Service Error message on HP 3800dn printer

  • gina331 Aug 19, 2008

    Sheet of paper was stuck in printer. Removed the paper and turned off and back on and fixed the problem.

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2 Answers

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  • Posted on Dec 05, 2008
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The paper will be removed later

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  • Master 564 Answers
  • Posted on Aug 19, 2008
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That's a bit serious..this one under warranty?





  • Anonymous Aug 19, 2008

    good...on ya..

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5 Related Answers

Anonymous

  • 125 Answers
  • Posted on Jan 10, 2009

SOURCE: hp laserjet 4650n

Hi 123sha:
49.XXXX
PRINTER ERROR
To continue
turn off then on
A critical firmware error has
occurred that caused the
processor on the formatter
to abort operation. This type
of error can be caused by
invalid print commands,
corrupt data, or invalid
operations. In some cases,
electrical noise in the cable
can corrupt data during
transmission to the printer.
Other causes include poorquality
parallel cables, poorconnections,
or home-grown
programs. On rare
occasions, the formatter is at
fault, which is usually
indicated by a 79 Service
Error.
1 Press CANCEL JOB to
clear the print job from
the printer memory.
2 Turn the printer off and
then on.
3 Try printing a job from a
different software
program. If the job
prints, go back to the
first program and try
printing a different file. If
the message appears
only with a certain
software program or
print job, contact the
software vendor for
assistance.
4 If the message persists
with different software
programs and print jobs,
disconnect all of the
cables to the printer that
connect it to the network
or computer.
5 Turn the printer off.
6 Remove all memory
DIMMs or third-party
DIMMs from the printer.
7 Remove all EIO devices
from the printer.
8 Turn the printer on.
9 If the error no longer
exists, install each
DIMM and EIO device
one at a time, making
sure to turn the printer
off and on again as you
install each device.
10 Replace a DIMM or EIO
device if you determine
that it causes the error.
Try new network card
pdouglasss

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Anonymous

  • 2120 Answers
  • Posted on Feb 06, 2009

SOURCE: 49.c02 service error message on HP laserjet 4100

General printer error. Unplug the power cord for 10 seconds.

Anonymous

  • 154 Answers
  • Posted on Mar 05, 2009

SOURCE: HP Laser Jet 2420dn - printer

a single file, it could be that file. It could also be related to the individual software sending the print job, bad print commands or invalid. Although rare, a bad cable or connection can be to blame.
First step is to restart the printer, clear all jobs with the Stop button, restart printer again. Then try printing from another program, such as txt editor. If ok, then print a different file from original software, if ok, then print original file. 

If failure is with final print, the file is corrupted for printing, recreate file.
If failure is with original software see if there is any updates.
If failure is there directly after restart, try updating printer driver (this is not be a bad idea anyways).

If none of this works, it may well be a formatter board issue, requiring technical service.

Anonymous

  • 191 Answers
  • Posted on Sep 15, 2009

SOURCE: hp laserjet 3800dn printer is showing 50.09 error

your pc in remover the printer and un instol the printer and again instol
the printer driver cd aply and chouse your printer and restart pc.

seeker5211

Seeker5211

  • 1089 Answers
  • Posted on Aug 24, 2011

SOURCE: it showed "49 4C02 error.

49.xxxx errors are normally Firmware problems. Go to www.hp.com Select Download Drivers and Software. Check for the latest firmware image version at the bottom of the page. If this firmware image is newer than the one installed on the printer and the printer can receive a firmware update, download the newer firmware

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Related Questions:

0helpful
1answer

Hp laserjet 3800dn service euro 49.2f81

Error 49 or 79 is a conflict from your computer or print driver. Turn printer off and cancel any and all jobs in printer queue.(via your computer) Unplug the USB or the network cable and power down your computer. Power up your printer, see if it comes to a ready state. If it comes to ready go to printer menu and print a report. If this prints fine, replug cable to printer, power up computer, and send another job to printer. A corrupt job or PDF is usually the culprit in this situation. Hope this helps.
1helpful
1answer

49.4C06 SERVICE ERROR For HP LaserJet 3800dn..Anyone had this code??

You need to update the firmware on the printer. This error indicates that the printer has received a print command it does not understand. Go to HP.com and search for updates for your printer.
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1answer

Error laserjet3800dn

Pl check error code once again.
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How can I solve the proble of 59 FO error code appear in the HP laserjet 3800 printer

The error says that "The transfer rollers in the ETB are not
engaged."

If replacing the ETB(electronic transfer belt) doesn't fix the problem, your printer is going to need a technician. Problem could be poor seating of the cables on the ETB motor or the 'transfer-roller separation solenoid or the DC Controller.
It could be a bad ETB motor or solenoid or DC Controller or high voltage power supply.
This isn't something that is going to be fixed by email.

I hope you have a service contract for your printer.
0helpful
1answer

Hp laserjet 3800dn printer is showing 50.09 error

your pc in remover the printer and un instol the printer and again instol
the printer driver cd aply and chouse your printer and restart pc.
4helpful
1answer

Hp laserjet 4650n

Hi 123sha:
49.XXXX
PRINTER ERROR
To continue
turn off then on
A critical firmware error has
occurred that caused the
processor on the formatter
to abort operation. This type
of error can be caused by
invalid print commands,
corrupt data, or invalid
operations. In some cases,
electrical noise in the cable
can corrupt data during
transmission to the printer.
Other causes include poorquality
parallel cables, poorconnections,
or home-grown
programs. On rare
occasions, the formatter is at
fault, which is usually
indicated by a 79 Service
Error.
1 Press CANCEL JOB to
clear the print job from
the printer memory.
2 Turn the printer off and
then on.
3 Try printing a job from a
different software
program. If the job
prints, go back to the
first program and try
printing a different file. If
the message appears
only with a certain
software program or
print job, contact the
software vendor for
assistance.
4 If the message persists
with different software
programs and print jobs,
disconnect all of the
cables to the printer that
connect it to the network
or computer.
5 Turn the printer off.
6 Remove all memory
DIMMs or third-party
DIMMs from the printer.
7 Remove all EIO devices
from the printer.
8 Turn the printer on.
9 If the error no longer
exists, install each
DIMM and EIO device
one at a time, making
sure to turn the printer
off and on again as you
install each device.
10 Replace a DIMM or EIO
device if you determine
that it causes the error.
Try new network card
pdouglasss
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