I would try doing a reset on the unit before anything else.
Take your SD CARD out before doing this tho.
Use a straightened paper clip, or something similar, to push the reset button for 15 seconds. ushally located on the bottome of the unit.
then after rest try to see if your touch screen is now enabled
Give that a go and if nothing I will look into this issue more for you.
If you are happy and satisfied with this awnser please thumbs up or even better write a Testimonial.
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