HEWLETT-PACKARD Hewlett Packard HP 15.6" Pavilion G62-355DX Athlon II Entertainment 3GB Laptop 320GB Notebook PC (XH068UAABA) Logo

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Posted on Mar 13, 2017
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HP G62-355DX laptop I bought in May keeps shutting down. There is not set length of time or specific program when it happens. It seems like the computer is still on but I just have a blackish/gray screen and I cannot do anything but hold the power button, shut it down and power it back only for it to happen once again. I update windows, HP software, and Norton, ran Norton scan, and the problem persists. Any thoughts? SPECS: Operating System Windows 7 Home Premium 64-bit CPU Type AMD Athlon II Dual-Core P340 2.2GHz Memory Size 3GB DDR3 Hard Disk 320GB Optical Drive DVD Super Multi Graphics Card ATI Radeon HD 4250 Video Memory Shared memory Communication LAN and WLAN Tech VISION Technology CPU Type AMD Athlon II Dual-Core CPU Speed P340(2.20GHz) CPU L2 Cache 1MB

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cyfred

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  • Posted on Mar 13, 2017
cyfred
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Could it be getting too hot somehow? Maybe the fan intake air vents are blocked.

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Anonymous

  • Posted on Nov 04, 2010

SOURCE: i can not install windows

You need to add the SATA hard drive controller to the XP installation CD using the program NLite.

Follow this guide:

http://news.softpedia.com/news/Install-Windows-XP-On-SATA-Without-a-Floppy-F6-47807.shtml

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Anonymous

  • 10 Answers
  • Posted on Aug 25, 2011

SOURCE: Describe your Hewlett Packard HP

Hello Sir/Madam,

If you can properly state the problem with your system then a solution will be provided for you, thats the reason why this website exist.

Thankyou.

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